PublicTechnology

14 Minutes

Highlights Public order, justice and rights

Interview: MoJ leader on how digital can support reform and rehabilitation

September 2, 2025

8 Minutes

Communities, housing and planning Highlights

Data ownership, shadow AI and One Login expansion: Five things we learned at the Socitm President’s Conference

August 27, 2025

2 Minutes

News Transport

DVSA awards £73m contract for new Driver Services Platform

September 2, 2025

Driver and Vehicle Standards Agency selects existing partner Kainos for four-year contract to deliver new platform for booking driving tests, promising to learn from long waiting times with current system […]...

3 Minutes

Government and politics News

Government needs to go ‘further and faster’ on information security improvements

September 2, 2025

Cabinet Office has published previously secret 2023 review of data security, as well as a response from the Information Commissioner, following disclosure of MoD data breach on 18,000 Afghans seeking […]...

2 Minutes

News Science, technology and research

Copilot saves staff time but does not improve productivity, DBT pilot finds

September 2, 2025

A trial of Microsoft 365 Copilot by the Department for Business and Trade has found that those undertaking written work made the largest time savings, but that other tasks took […]...

2 Minutes

Business and industry News

HMRC chooses Public Digital for £14m strategy and delivery contract

September 1, 2025

HM Revenue and Customs set to award deal to consultancy founded by former Government Digital Service head Mike Bracken, who advised Labour on department’s transformation, then served as a director […]...

2 Minutes

News Transport

Two train companies trial GPS-based pay as you go ticketing

September 1, 2025

East Midlands Rail and Northern Rail seek 4,000 volunteers for government-funded trail of system that uses mobile app and GPS locations to charge based on lowest on-the-day prices for journeys […]...

2 Minutes

A person logs on to their My Charity Commission Account using a laptop

Culture, media and sport News Society and welfare

Charity Commission plans £9.5m digital transformation programme

August 29, 2025

Commission’s three-year programme set to include improving online services for trustees, reviewing collection and use of data, better targeting of advice and regulation and easier public access to charity data […]...

2 Minutes

News Public order, justice and rights

CPS pilots use of generative AI to write first drafts of correspondence

August 29, 2025

Crown Prosecution Service introduces Correspondence Drafting Tool that uses Microsoft OpenAI’s GPT4 large language model to produce initial drafts of letters and emails, with trained staff then reviewing and editing […]...

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DVSA awards £73m contract for new Driver Services Platform

September 2, 2025

Government needs to go ‘further and faster’ on information security improvements

September 2, 2025

Copilot saves staff time but does not improve productivity, DBT pilot finds

September 2, 2025

Interview: MoJ leader on how digital can support reform and rehabilitation

September 2, 2025

HMRC chooses Public Digital for £14m strategy and delivery contract

September 1, 2025

Features

9 Minutes

Features Science, technology and research

How departments are using data analytics to combat fraud

Jim Dunton July 31, 2025

PublicTechnology looks at case studies from a recent National Audit Office investigation into the publicsector’s ongoing efforts to halt billions of pounds in losses through fraud and error Fraud and […]...

HMRC Transformation Roadmap: New citizen services, more revenue and ‘cultural change’ across department

July 23, 2025

What next for the GOV.UK App?

July 3, 2025

Spending Review: How are departments planning to use tech to save billions?

June 26, 2025

An unstoppable force or an immovable object? Leaders discuss departments’ work with government’s digital centre

June 4, 2025

Opinion

7 Minutes

Education and skills Opinion

How NISTA can drive sustained transformation

September 1, 2025

Procurement should be a bridge, not a barrier, to local SMEs

July 11, 2025

Failing to secure public trust could derail government’s AI agenda

April 22, 2025

Local government leaders must give permission and support to digital colleagues to create the right future

April 16, 2025

AI tools will transform the policy profession for the better

February 27, 2025

2 Minutes

News Public order, justice and rights

MoJ seeks £100k leader to ‘transform how the department manages its information’

Sam Trendall April 1, 2025

Department is advertising a vacant post at deputy director level with a remit to make increased use of digital and tech in the name of ‘addressing systemic information management challenges’ […]...

3 Minutes

News Society and welfare

Government backs £2m dementia tech project

Sofia Villegas and PublicTechnology staff April 1, 2025

Bodies under the sponsorship of DSIT and DHSC have provided financial support for a project to be led by a network of Scottish entities, including universities, NHS boards and charities […]...

2 Minutes

Economics and finance News

HMRC kick-starts £16m plan for new Income Tax Self-Assessment digital service

Sam Trendall March 31, 2025

The department received a wedge of funding in the autumn budget in order to deliver a new tool it hopes will provide better support for users filing their annual returns […]...

2 Minutes

News Society and welfare

DWP has used automation in processing 44 million benefit claims, minister indicates

Sam Trendall March 31, 2025

Having first made major moves to get the most out of automated systems almost a decade ago, the department’s transformation minister claims that it has reaped significant rewards from tech […]...

4 Minutes

Business and industry News

MPs tell government to ‘listen harder’ to calls for reform of Horizon compensation scheme

Beckie Smith March 31, 2025

Representatives of the Business and Trade Committee issued a report earlier this year recommending ‘essential’ changes to the redress programme, but much of this advice has been ignored thus far […]...

1 Minute

Business and industry News

FCDO signs £67m Microsoft licensing deal

Sam Trendall March 28, 2025

Having previously worked directly with vendor, department responsible for foreign affairs enters into new agreement for core software products to be delivered over the next four years by reseller partner […]...

2 Minutes

Economics and finance News

Spending review: GDS to advise on in-house vs outsourcing options for digital programmes

Sam Trendall March 28, 2025

Civil service chief operating officer Cat Little provides update to Public Accounts Committee outlining how government’s core tech unit will help inform and direct investment plans for the coming years […]...

3 Minutes

Economics and finance News

Reeves reveals £3bn ‘transformation fund’

Tevye Markson March 28, 2025

In this week’s spring statement, the chancellor of the exchequer Rachel Reeves outlined a programme of spending in the coming years to support technology use and reform of public sector […]...

4 Minutes

Highlights News Society and welfare

DWP ‘considering all modernisation options’ for Tell Us Once death-notification service

Sam Trendall March 27, 2025

Suggested legislative amendments put forward by the House of Lords would require government to review the current online tool, with a view to extending its reach beyond the public sector […]...

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