With public services at the forefront of the deployment of AI, Dan Howl of BCS explains why ‘trust must not only be done, it must be seen to be done’ […]...
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6 Minutes
3 Minutes
EXCL: GDS plans deployment of AI coding tools to ‘teams across public sector’
The Whitehall digital unit has previously conducted a major trial in which civil servants achieved time savings of about an hour each day by using Google and Microsoft automation tech […]...
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11 Minutes
What is the cost of DWP’s UC anti-fraud algorithm?
The tech tool has been subject to criticism and controversy since being launched by the department five years ago. PublicTechnology investigates recent disclosures about its technical operation and financial return. […]...
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3 Minutes
Government slashed £600m of consultancy spend in FY25
While some departments still spent hundreds of millions of pounds, other major agencies laid out as little as £200k after an edict from the incoming Labour administration halting inessential spending […]...
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3 Minutes
DfE reveals use ChatGPT-based tool to draft citizen email responses
Department publishes record outlining how technology has reduced a process that took 30 minutes to one lasting just 60 seconds, with plans afoot to use tool for 80% of correspondence […]...
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2 Minutes
Government ‘does not recognise’ OBR figures of £1.8bn ‘unfunded cost’ for digital ID regime
While ministers have repeatedly rebuffed questions about the costs of the new virtual identity, government’s independent fiscal watchdog has cited a figure, but claimed that money has not been committed […]...
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3 Minutes
Government digital blitz this month to include full Whitehall implementation plan with ‘fully costed and funded deliverables’
Senior officials indicate that the incoming digital roadmap will be released in 2025 with a range of detailed plans and ‘alongside a series of other key digital and data announcements’ […]...
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4 Minutes
EXCL: GOV.UK App passes 250,000 downloads
While the program’s user base remains at fewer than one in every 200 UK adults, uptake so far has been driven organically via delivery of services and word of mouth […]...
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3 Minutes
Budget 2025: HMRC given £59m tech for digital prompts and e-invoicing
As the department hits a digital interaction rate of 80%, more money and additional legislation is intended to help further streamline services and, ultimately, collect extra revenue for the Exchequer […]...
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4 Minutes
GDS launches local government unit and cross-public sector skills hub
Government’s technology unit has reactivated its local government ambitions with the launch of a specialist new team, the work of which will be supported by a skills and careers hub […]...
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