Society and welfare

5 Minutes

Highlights Opinion Society and welfare

The UK government could be sleepwalking into an AI disaster

Mia Leslie September 28, 2023 0 Comment

The Department for Work and Pensions must learn lessons from the Australian government’s Robodebt scheme – or risk repeating its catastrophic consequences, according to Mia Leslie from the Public Law […]...

6 Minutes

News Society and welfare

ICO issues data protection warning over domestic abuse victims after DWP and local councils reprimanded

Sam Trendall September 27, 2023 0 Comment

After revealing details of various organisations that have been censured in the last 15 months, the UK’s information watchdog has warned that the failure to protect data can cost lives […]...

3 Minutes

News Society and welfare

DWP runs ‘generative AI Lighthouse programme – to test and learn in a safe environment’

Sam Trendall September 20, 2023 0 Comment

Shortly after department updated its personal data policies, minister discusses initiative to use automated tech to support digital services ‘with a human touch in a safe, ethical and considered way’ […]...

5 Minutes

News Society and welfare

DWP cites complexity and ageing IT as it squashes plans to integrate New Style benefits into UC

Sam Trendall September 12, 2023 0 Comment

Department’s response to report from advisory body reveals that new versions of JSA and ESA will not – as originally intended – be melded into Universal Credit unless infrastructure can […]...

1 Minute

News Society and welfare

Home Office explores facial recognition technologies for police

PublicTechnology staff September 1, 2023 0 Comment

Potential suppliers are asked to submit information about technology maturity and applications...

9 Minutes

Features Highlights Society and welfare

‘Often companies want to do the right thing – but don’t know what that looks like’ – inside government’s data ethics hub

Sam Trendall August 31, 2023 0 Comment

The Centre for Data Ethics and Innovation was created with a remit to support opportunity in AI and data, while tackling the risks. PublicTechnology talks to executive director Felicity Burch. […]...

3 Minutes

News Society and welfare

Home Office sticks to pledge to clear ‘legacy’ asylum backlog this year – as new cases hit new high

Jim Dunton August 30, 2023 0 Comment

Department has insisted it remains on course to meet the prime minister’s target, while new data from the Office for National Statistics shows applications at their highest level in decades […]...

3 Minutes

News Society and welfare

DWP pays compensation over letters and PDFs sent to blind benefit claimants

Jim Dunton August 29, 2023 0 Comment

High Court judgement finds in favour of Londoner Yusuf Ali Osman who brought case against department with support of charity The Department for Work and Pensions has paid thousands of […]...

3 Minutes

News Society and welfare

DWP amends personal data guidance to reflect use of ‘automated processing in some decision making’

Sam Trendall August 25, 2023 0 Comment

The department updates policies to include explicit reference to use of automated tools in decision making – but indicates that humans always have final say if benefit applications are denied […]...

3 Minutes

News Society and welfare

GDS seeks senior manager to create contact centre for One Login user support

Sam Trendall August 23, 2023

Cabinet Office-based digital unit reveals plans to set up dedicated customer support facility, which it claims will be a key part of its inclusion agenda for new cross-government login system […]...

PublicTechnology

Society and welfare

The UK government could be sleepwalking into an AI disaster

ICO issues data protection warning over domestic abuse victims after DWP and local councils reprimanded

DWP runs ‘generative AI Lighthouse programme – to test and learn in a safe environment’

DWP cites complexity and ageing IT as it squashes plans to integrate New Style benefits into UC

Home Office explores facial recognition technologies for police

‘Often companies want to do the right thing – but don’t know what that looks like’ – inside government’s data ethics hub

Home Office sticks to pledge to clear ‘legacy’ asylum backlog this year – as new cases hit new high

DWP pays compensation over letters and PDFs sent to blind benefit claimants

DWP amends personal data guidance to reflect use of ‘automated processing in some decision making’

GDS seeks senior manager to create contact centre for One Login user support

Intelligent Virtual Assistants can transform your contact centre

Adoption of intelligent automation in the public sector