Cloud Sherpas
Cloud Sherpas is a global cloud advisory and technology services company, with over 700 people serving Fortune 500 clients and thousands of other businesses around the world. Address Hatfield House – 2nd Floor52-54 Stamford StreetLondonSE19LXUnited Kingdom Telephone 0207 960 9616 Website http://www.cloudsherpas.co.uk/ Contact Email colin.robinson@cloudsherpas.com
Concentrix
Concentrix is a recognized leader in providing innovative services and technology to accelerate high-value interactions at every stage of your customer’s lifecycle. Address Tower 42, Level 2325 Old Broad StreetLondonEC2N 1HQUnited Kingdom Telephone 07803 117279 Website www.concentrix.com Contact Email LNAYLOR1@uk.concentrix.com
Digital transformation – a guide for local government
Digital transformation will play a key role in the future of local government. David Bemrose, Head of Account Strategy for Local Government at Crown Commercial Service (CCS), introduces a new digital transformation guide
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Digital transformation in the future of local government
Digital transformation will play a vital role in the future of local government, and David Bemrose, Head of Account Strategy for Local Government at Crown Commercial Service (CCS), introduces a new digital transformation guide Your technology buying decisions have the power to improve citizens’ lives. Technology innovation can enhance the delivery of digital services and…
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Digital transformation: The journey goes on
Much of the talk at Salesforce World Tour London was about AI. Here, the foundational issue is the power of a low-code citizen engagement platform to enhance service delivery
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Eduserv
Address Royal Mead Railway Place Bath BA1 1SR United Kingdom Telephone 01225 474 300 Website http://www.eduserv.org.uk Contact Email contact@eduserv.org.uk Twitter @EDUSERV
Ember Services Limited
Ember Services was founded on the principle that the best results come from the best decisions which come from the best, most meaningful insight available − a hard and robust understanding of what drives optimum performance in customer service and sales operations. Address 53 Chandos Place Covent Garden London WC2N 4HS United Kingdom Telephone 0207…
entity company
Entity is a UK and Middle Eastern based information management solutions specialist. Address Cornforth Drive Kent Science Park Sittingbourne Kent ME9 8PX United Kingdom Telephone 01795 415800 Website https://www.entitygroup.com/ Contact Email sam.thomsett@entity.co.uk
Firmstep
Our clients in Local Authorities share our commitment to delivering ground-breaking customer service within their sector, using the Firmstep Platform to drive cost-effective, web-based customer self-service solutions, community portals and eForms. Address Victoria House 64 Paul Street London EC2A 4NG United Kingdom Telephone 0845 467 2971 Website https://www.firmstep.com/ Contact Email enquiries@firmstep.com Twitter @Firmstep
Fuelling the UK’s digital economy
Ed Stainton, Director of Major Government at BT, on accelerating initiatives to drive growth through responsible, inclusive, and sustainable technology
Getting a grip on cyber resilience
Cyber resilience is about being prepared for attacks rather than assuming 100% security is possible
GoToMeeting
Simple way to hold unlimited online meetings with up to 25 attendees. GoToMeeting uses HD Faces video conferencing solutions and enables to share the screen and to save the conversations. Address Chalfont Park House Chalfont Park Gerrards Cross Bucks SL9 0DZ United Kingdom Telephone +44 1753 276200 Website http://www.gotomeeting.co.uk/ Twitter @gotomeeting Facebook http://facebook.com/gotomeeting YouTube http://www.youtube.com/user/gotomeeting
Harnessing experimental projects for digital change
PublicTechnology reports on a webinar about making experimental projects work within the complex context of government organisations
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Horizon Software Solutions
Framework incorporates pre-developed .NET components for common business processes, which can be quickly customised and integrated with tailored solutions, significantly shortening development time. Address Venture House Arlington Square Downshire Way Bracknell RG12 1WA United Kingdom Telephone 01344 668549 Website http://horizont.co.uk/ Contact Email info@horizont.co.uk
Infonetica
Infonetica is the only company that brings competent software development and a deep knowledge of workflow systems together in the clinical research area. We provide a range of clinical research solutions for clinical research management in the areas of ethics review/approval and human tissue tracking along and online compliance training. Address Brook House 10 Church…
Intelligent Virtual Assistants can transform your contact centre
Peter Wilson, Fujitsu Public Sector Industry Advisor, on using AI-powered software that can interact with customers through natural language, either by voice or text
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Keeping tabs on work-issued mobile activity with Antenna
How can public sector organisations keep track of calls, texts and instant messages in the world of ultra-flexi, hybrid working? Stuart Williams, CTO at FourNet, and Andrew Bale, EVP at Tango Networks, explain
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Niche Technology
Niche Technology is a market leader in the delivery of integrated operational policing systems to police services on three continents – North America, Europe and Australia. Address Lakeside House Kingfisher Way Stockton on Tees TS18 3NB United Kingdom Telephone 016973 21703 Website http://www.nicherms.com Contact Email roger.thomas@nicherms.com
Onyx Group
At Onyx Group we believe that in a technological world highly effective IT is core to business success. That is why we pride ourselves on delivering superior IT infrastructure and support. Address Onyx House, 9 Cheltenham Road Portrack Interchange Business Park Stockton-on-Tees TS18 2AD United Kingdom Telephone 01642 216 200 Website http://onyx.net/ Contact Email info@onyx.net
Proactive defence: A new take on cyber security
The traditional reactive approach to cybersecurity, which involves responding to attacks after they have occurred, is no longer sufficient. Murielle Gonzalez reports on a webinar looking at what organisations can do to take a proactive approach
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