‘The main challenge is how we get London to collaborate better’ – city’s first CDO Blackwell unveils top priorities
Five weeks after taking on role as capital’s first-ever chief digital officer, Theo Blackwell unveils his three top priorities
Public Accounts Committee criticises HMRC’s ‘dismal response’ to online VAT fraud
Report also slams lack of action from Amazon and eBay
DWP to lead project to create digital platform to manage all pensions
Government confirms pensions dashboard programme will go ahead, with launch scheduled for 2019
Department for International Trade’s ‘pioneering’ digital services ‘will boost British exports’
New online tools could help a greater proportion of UK businesses offer their services overseas, director at recently created department claims
Derbyshire looks to live online lessons for pupils outside mainstream education
County council seeks supplier of live and asynchronous web-based classes for eight-year engagement
Local Government Association calls for Budget to provide cybersecurity funding to councils
Membership body for local authorities bids for money from the Cabinet Office
Bids invited for £500m HSCN dynamic purchasing system
November launch scheduled for platform allowing buyers to purchase connectivity services for incoming NHS network
Liverpool looks to £600k IT platform to manage licensing and public protection services
Council invites bids for potential six-year contract to unite disparate range of technologies managing individual services
DWP scraps 55p-a-minute helpline charges but stresses 99% of Universal Credit claims are made online
Calls to helplines for all department’s services will be toll-free by the end of 2017
MoD and Home Office put £1.6m into robot and drone projects for hazardous environments
Four UK tech SMEs have received backing for technologies designed to safely assess the potential presence of dangerous matter
‘We default to frameworks, but there are many other models’ – CCS looks to the future
With five major IT contracts set to go live in the space of nine months, the government’s procurement arm is seeking to evolve
'Officers can spend thousands more hours out in the community' – inside Manchester police's mobile revolution
Chief superintendent of information services transformation tells PublicTechnology how tech has allowed GMP to do 8,000 hours of extra policing and become 'the only force in the country' to equip officers with devices for both personal and police use
HM Courts and Tribunal Service leader discusses her mission to create the online court
Chief executive Susan Acland-Hood tells Richard Johnstone how the agency’s £1bn reform plan will deliver a better justice system
Do Aylesbury Vale and Alexa have the ‘skill’ for better services?
Aylesbury Vale council’s IT lead Maryvonne Hassall talks to Gill Hitchcock about the potential gains – and pitfalls – of adopting AI in local government
Interview: DWP’s Mayank Prakash on AI, DevOps, and working with GDS
The department’s chief digital officer opens up about recruitment challenges, and says his team love getting stuck in to the “messy” work of transformation
How The National Archives is digitising 1,000 years of history
Digital director John Sheridan tells PublicTechnology how new technology is changing not only how the UK’s official archive operates, but is altering the very nature of archiving
From GPs to the DWP – the public sector must ensure digital is not the only answer
Digital transformation can bring great benefits, but the needs of the millions of people that still need non-digital means of interacting with government must not be overlooked, argues PublicTechnology editor Sam Trendall
A checklist for shared-services success
Jason Laroche of Arvato offers his to-do list for local authorities planning a shared-services project
NHS Spine is a better option for data-sharing than local care records
Tas Hind of Essentia argues that STPs have a ready-made system in place for sharing patient data with bodies across the NHS and its public-sector partners
Government needs a more commercial mindset on customer service
Gavin Mee of Salesforce argues that government needs to think more like the private sector in its approach to service delivery
Why the public sector should utilise big data to measure citizen sentiment
Carol Brock of OpenText believes better use of structured and unstructured data could help the government deliver better policy and services
What all public-sector IT leaders need to know to be ready for GDPR
Victoria Cetinkaya of the Information Commissioner’s Office gives the organisation's top tips for government tech and data chiefs to ensure they are ready for new regulation next year