Artificial intelligence to empower public services, says minister

30 March 2023

Michelle Donelan highlights uses of AI in policing and healthcare along with potential to cut time spent on administration

Government seeks national technology adviser

30 March 2023

Director general-level role requiring ‘fantastic network’ of contacts in science, technology and digital will pay to up £135,000

Data delays, mice mix-ups and septuagenarian software skills – eight things we learned at PublicTechnology Live

7 March 2023

As PublicTechnology gathered its audience for our annual summit, senior digital leaders from across the public sector discussed their priorities and challenges, and some of the more unexpected aspects of their work

‘DWP is moving away from seeing someone as a benefit recipient – and asking how we can respond to their circumstances’

24 February 2023

Before appearing at PublicTechnology Live next week, digital delivery director Helen Roberts tells us about the department’s priorities – and why the term ‘digital transformation’ has never been a good fit

“We never use the word ‘digital’” – inside the Welsh public sector's design doctrine

14 February 2023

Ahead of speaking at PublicTechnology Live, Jo Goodwin discusses how the Centre for Digital Public Services is encouraging a focus on users across the public sector

PublicTechnology’s biggest stories of the year

29 December 2022

A reminder of the shocks, scandals and success stories that shaped the world of government technology in 2022

Valuable advice – inside the Government Office for Technology Transfer

21 December 2022

The newly established GOTT aims to help agencies realise the value of their assets. Its chief executive explains all.

Common complaints – why the ICO is considering revamping FOI casework

7 December 2022

A ‘perfect storm’ of factors helped create a significant backlog of information-access complaints – but the data watchdog has a plan to improve. PublicTechnology takes a closer look.

How CDDO is working to make government services great

14 March 2023

In this piece for PublicTechnology, head of strategy and standards Ben Tate provides an update on the digital unit's work to transform the most important citizen services

ICO: Instead of massive fines, regulation works best when we work alongside organisations

9 March 2023

Information commissioner John Edwards discusses the impact of the watchdog’s new approach to working with the public sector – which focuses on improvements, rather than penalties

Trust is required in data and the organisations that hold it

13 February 2023

Assuring data, and investing in the infrastructure that supports it, is crucially important, including to Sir Nigel Shadbolt of the Open Data Institute

We need to better understand, support and celebrate colleagues with disabilities

26 January 2023

Samaira Uddin of GDS discusses how civil servants can be an allies and advocates for their disabled co-workers

Government must earn public trust that AI is being used safely and responsibly

5 January 2023

Leaders from two of government’s core digital and data units – the CDDO and CDEI – introduce new guidelines intended to promote transparency in the public sector’s use of algorithms

In a hybrid world, data can help create an identity for students

16 December 2022

Gathering and analysing information can help institutions promote engagement and wellbeing, according to Alex Chapman of Middlesex University