NHSX to appoint citizens to act as ‘patient voice’
Tech organisation seeks to bring in two part-time advisors to help make services as useful and accessible as possible
HMCTS reforms ‘risk disadvantaging people with poor IT skills’
MPs warn of potential impact on access to justice
Stats watchdog to probe HMRC’s £7bn tax data gaffe
Office for Statistics Regulation will – at HMRC’s behest – examine error that saw tax contributions double-counted
DWP in-house IT company doubles in size
Over two-year period BPDTS will have grown staff numbers from 451 to 1,124
Data chiefs warn party leaders to keep election campaigns on the right side of the law
Heads of ICO and UKSA remind Corbyn, Johnson et al to remain legally compliant in use of data and statistics
CCS sets up £166m purchasing system for IT testing
Procurement agency seeks suppliers for quality assurance vehicle
Cornwall offers £110k for transformation leader
County council recruiting digital chief
Whitehall tech temps top 3,000
Minister reveals that, at most recent count, about 3,500 DDaT freelancers were employed by government
Home Office claims settlement scheme caseworkers ‘trained to exercise discretion’ in favour of vulnerable applicants
Government says it will try and make allowances for a potential lack of evidence for those with dementia or other conditions
Government opens consultation on cybersecurity of UK Plc
DCMS seeks input on barriers to improving security and effectiveness of existing laws
Life hacks – a year at the National Cyber Security Centre
The NCSC’s annual report reveals that a public sector entity or business is hit with a major cyberattack about twice each day. PublicTechnology looks at the biggest risks facing government and how they can be mitigated
Homes England looks to digital to help fix a broken housing market
The government’s housing body is adopting agile, cloud and a DevSecOps model in a bid to become the engine of transformation in the housing market. Gill Hitchcock reports.
Interview: How a ‘permeable civil service’ can help tech start-ups
Former No.10 and Cabinet Office policymaker William Newton now leads a growing technology firm. In this Q&A, he compares the joys and frustrations of each, and the skills learned in Whitehall he has taken to his new career
Interview: NHS CCIO on why transformation needs to be driven locally
Simon Eccles talks to Gill Hitchcock about AI, apps, open APIs and uniting innovative SMEs with clinicians to transform the health service
How digital records are changing NHS care in Wales
e-Health records are enabling pharmacists to make informed decisions about treating patients and relieve pressure on GPs, writes Gill Hitchcock
AI fought the law?
The relationship between artificial intelligence and the law is receiving ever greater focus – while somehow becoming less clear. PublicTechnology looks at the role that regulators and lawmakers will play in the coming years
The greatest glitch in government
In 2017, the NHS was the most high-profile victim of an international cyberattack. With the imminent phasing-out of support for Windows 7, Guinevere Poncia asks how government institutions are keeping pace with cyberthreats
How digitisation helped the DWP make child maintenance easier for separated parents
Improving its online offering has enabled the department to make life easier for citizens and its own staff. Lead delivery manager Alan Soulsby talks us through the project.
Better data can help make a better society
Frankie Kay of the Office for National Statistics writes about a simple way in which we can improve lives all across the nation
Is procurement a friend or foe for local government transformation?
Buying processes should be seen as an enabler of innovation, rather than a barrier, according to Georgina Maratheftis of techUK
What can the public sector learn from start-up culture?
While it might not need the beer fridges and bean bags, the NHS could learn something from the employee-engagement fostered by start-ups, believes Anas Nader of Patchwork Health
AI and public sector – combining to create high performance governments
Joel Cherkis from UiPath examines why governnments should not be thinking about whether to deploy either robotics or AI – but how the two can work in unison to deliver greater benefits