Ofcom stops short of ordering BT and Openreach split

26 July 2016

The communications regulator Ofcome has said that BT’s Openreach should become a distinct company with its own board as part of reforms aimed at improving work to expand broadband coverage in the...

Shaking hands updated

Civica buys government digital supplier SFW

26 July 2016

Civica has added the Woking-based government digital company SFW Ltd to its expanding list of government digital specialist acquisitions.

Facebook pen and paper

Report suggests Facebook activity could be used for online identity verification

26 July 2016

The public has become more amenable to allowing the government access to online accounts like Facebook and PayPal in order to help it verify who they are, according to research by the Open...

A wall of post its

GDS plans overhaul of content operating model

25 July 2016

The Government Digital Service is updating its content operating model and plans to rollout the new version as early as April 2017.

City Hall

LocalGov Digital announces summit on local government digital standard

25 July 2016

LocalGov Digital and the Greater London Authority have announced a summit to discuss the Local Government Digital Service Standard.

A tick in a box

GDS must consider different data sources for GOV.UK Verify, says TechUK

25 July 2016

The representative body for UK tech companies has said that authentication standards for GOV.UK Verify are “likely to be too high” for most local government services.

Home Office, Marsham Street

Home Office brings digital and technology under one roof

22 July 2016

The Home Office has merged its technology and digital units to form Home Office Digital, Data and Technology.

National Audit Office (NAO) Comptroller and Auditor General Sir Amyas Morse

Plugging Whitehall's digital skills gap could cost £213m, says NAO boss

22 July 2016

Employing all of the digital specialists required to plug the government’s digital capability gap would cost £213 million, the comptroller and auditor general and National Audit Office boss ...

Chi Onwurah

Labour's Chi Onwurah urges government not to lose sight of data ethics in post-Brexit turmoil

22 July 2016

Chi Onwurah, shadow minister for the digital economy, has called on the government to establish a joined-up data ethics framework - and not to lose focus because of Brexit. 

Internet of Things

Matching vision with investment: How councils can benefit from IoT

26 July 2016

Council IT chiefs tell Sooraj Shah that, although the Internet of Things has huge potential for local government, it’s still early days for the technology.

Leeds town hall

Leeds paves the way to joined-up health and social care across the country

11 July 2016

Dylan Roberts, Leeds City Council’s digital chief, tells Gill Hitchcock that other public services could benefit from the local authority’s open source integrated care record programme, Ripple.

Zara Farrar, women's group GDS

Championing gender diversity at the GDS

8 July 2016

Not long ago, the team overseeing digital transformation in Whitehall was in need of some significant changes itself. Zara Farrar, leader of the Government Digital Service’s women’s group, tells Rebecca Hill how GDS reinvented its attitude to women.

MOT sign

Road-test: DVSA tech director on how the agency passed its digital MOT

30 June 2016
Driver and Vehicle Standards Agency digital services director James Munson tells Rebecca Hill that open-minded attitudes and iterative design have been crucial to the agency’s success.
Alex Holmes GDS

GDS chief: We're trying to shake our ‘arrogant’ image

28 June 2016

The Government Digital Service is learning to be more empathetic and humble, according to its chief operating officer Alex Holmes.

Traffic warden issues a parking ticket

Digital inclusion chief calls on government to enforce accessibility laws

27 June 2016

AbilityNet’s digital inclusion chief Robin Christopherson wants to see ‘internet wardens’ with powers to fine councils that fail to comply with accessibility law. Gill Hitchcock reports.

A man, a pen and a list

Clouded vision: What to think about when you think about web services

22 July 2016

Budget pressures are persuading governments to look to the cloud to improve services while keeping costs down. Max Peterson of Amazon Web Services sets out five questions to ask yourself along the way.

Mel Ross SOCITM Spring Conference

Digital transformation needs a little more talk and much more action

13 July 2016

A straw poll session at this year’s Socitm Spring Conference revealed some uncomfortable insights on the state of digital transformation across the UK public sector. Mel Ross looks at what’s to be done.

Melanie Mylvaganam

Digitisation of the court system must not decrease access to justice

12 July 2016

Faced with the effects of years of austerity and ageing technology, investing in digital will be essential for the justice system - but new technology must work for the people, writes Melanie Mylvaganam, IT policy analyst at the Bar Council. 

Sheffield university and council

Editor’s letter: From universities to councils, and why diversity should be a major part of our coverage

11 July 2016

PublicTechnology’s new online editor Rebecca Hill talks about the similarities between her old and new beats, as we launch our series focusing on diversity in public sector technology.

Stuart Dorman Sabio

iCouncil: Do robots have what it takes for local government?

8 July 2016

AI might be flavour of the month, but are robots really the future for council services? Stuart Dorman, chief innovation officer at Sabio, says that robots don’t have all the answers.

Geoff Connell

A blustery future is one of Brexit’s few certainties

7 July 2016

As part of PublicTechnology's Brexit series, Socitm president Geoff Connell says that we shouldn’t jump to conclusions about the effect of the referendum as there is still much legal wrangling to be done.