The government’s digital transformation strategy must identify the trade-offs the Government Digital Service will be expected to make in implementing the work, the Institute for Government has said.
Political leaders need to become more digitally savvy if they are to properly represent the electorate, digital inclusion charity Doteveryone has said.
MPs have voiced concerns about the extent to which HMRC is relying on new digital services to reduce demand at its call centres – without a backup plan.
The Government Digital Service has extended Digital Outcomes and Specialists past its closing date of 2 December.
Her Majesty’s Courts and Tribunal Service is looking for a delivery partner for its £1bn digital overhaul of the UK’s justice system.
The Land Registry has chosen Kainos to build it a single digital register for disparate local authority registers of restrictions on land or property across England.
Councils need to identify and develop leaders that will offer staff support, rather than control, if they want to succeed at public service reform, according to a report.
Teams building government digital services will have regular visits from an assessor during development under a new approach to standards assessment being trialled by the Government Digital...
The National Audit Office has said that the Department for Work and Pensions' "use of sanctions is linked as much to management priorities and local staff discretion as it is to claimants’...
The Department for the Environment, Food and Rural Affairs has launched a website that aims to improve access to data on plant pests and diseases.
Bob Brown might have left the private sector, but Manchester City Council’s chief information officer is certainly bringing his corporate experience to bear on his first public sector role. Rebecca Hill asked him about his first year in post.
Could parliament’s move out of the 19th Century Palace of Westminster be used to embrace 21st Century technology? Rebecca Hill reports.
East Sussex and Surrey councils first mooted shared services two years ago. Chief information officer Matthew Scott tells Gill Hitchcock about the hurdles the partnership had to overcome during its development, and where it is now.
'Councils have to change': Scottish local government CDO Martyn Wallace has big plans for his new role
Just a month into his new job as chief digital officer for the 28 Scottish councils that have pooled their digital resources, Martyn Wallace already has big plans for his team.
Scott Moore, business analyst for the Scottish Improvement Service, won a Socitm scholarship to research digital public service trend in Seoul during the summer. Here he looks back on he learnt during his summer investigating the city’s digital transformation.
This week saw the official launch of the Singapore’s dedicated government tech agency GovTech. Rebecca Hill spoke to the organisation’s chief information officer Chan Cheow Hoe about the issues facing government digital services and how his team is addressing them.
The government needs a unified approach to front and back office functions if it wants to make the cost savings digital promises, argues Jane Roberts of TopLevel.
Scottish social care providers must not wait for the limitations of analogue telecare to appear before adopting digital
With current approaches to Scotland’s social services labelled unsustainable, and health care similarly under pressure, Tom Morton of Communicare247 urges providers to realise the potential for digital technology now.
The digital revolution in US states and cities is not likely to grind to a halt following Trump’s election, but your take on his win will depend on how you view the sands of time, says David Walker.
A lot has been promised to the public on city devolution and the price of failure is high. Eddie Copeland, director of government innovation at Nesta, argues that joining up data across those regions is one basic way to give the plans a fighting chance of success.
Artificial intelligence could transform the public sector, but adoption has been slow. As the Government Office for Science publishes its report into the subject, Richard Sargent, director of ASI and former performance lead at the Government Digital Service, says leadership and culture will be crucial for success.
Reading between the lines of official government digital standards and policies might help you make out the horrors that led to their creation, but it's rare that acts of self-harm are called out, says the Department of Health's Dan Sheldon. Here, he calls on departments to stop doing this to themselves, and argues in favour of the spend controls he spent 18 months helping to enforce.