‘We default to frameworks, but there are many other models’ – CCS looks to the future

18 October 2017

With five major IT contracts set to go live in the space of nine months, the government’s procurement arm is seeking to evolve

'Officers can spend thousands more hours out in the community' – inside Manchester police's mobile revolution

16 October 2017

Chief superintendent of information services transformation tells PublicTechnology how tech has allowed GMP to do 8,000 hours of extra policing and become 'the only force in the country' to equip officers with devices for both personal and police use

HM Courts and Tribunal Service leader discusses her mission to create the online court

13 October 2017

Chief executive Susan Acland-Hood tells Richard Johnstone how the agency’s £1bn reform plan will deliver a better justice system

Do Aylesbury Vale and Alexa have the ‘skill’ for better services?

10 October 2017

Aylesbury Vale council’s IT lead Maryvonne Hassall talks to Gill Hitchcock about the potential gains – and pitfalls – of adopting AI in local government


Interview: DWP’s Mayank Prakash on AI, DevOps, and working with GDS

9 October 2017

The department’s chief digital officer opens up about recruitment challenges, and says his team love getting stuck in to the “messy” work of transformation

How The National Archives is digitising 1,000 years of history

5 October 2017

Digital director John Sheridan tells PublicTechnology how new technology is changing not only how the UK’s official archive operates, but is altering the very nature of archiving

From GPs to the DWP – the public sector must ensure digital is not the only answer

19 October 2017

Digital transformation can bring great benefits, but the needs of the millions of people that still need non-digital means of interacting with government must not be overlooked, argues PublicTechnology editor Sam Trendall

A checklist for shared-services success

15 October 2017

Jason Laroche of Arvato offers his to-do list for local authorities planning a shared-services project


NHS Spine is a better option for data-sharing than local care records

10 October 2017

Tas Hind of Essentia argues that STPs have a ready-made system in place for sharing patient data with bodies across the NHS and its public-sector partners

Government needs a more commercial mindset on customer service

4 October 2017

Gavin Mee of Salesforce argues that government needs to think more like the private sector in its approach to service delivery


Why the public sector should utilise big data to measure citizen sentiment

29 September 2017

Carol Brock of OpenText believes better use of structured and unstructured data could help the government deliver better policy and services

What all public-sector IT leaders need to know to be ready for GDPR

25 September 2017

Victoria Cetinkaya of the Information Commissioner’s Office ​gives the organisation's top tips for government tech and data chiefs to ensure they are ready for new regulation next year