The UK’s central entity for the enforcement and investigation of serious crime has urged regulators to step up and make use of powers to help tackle the impact of AI […]...
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3 Minutes
2 Minutes
DSIT examines how ‘AI voice tech could significantly improve citizen’s experience’
The digital department wishes to connect with firms that could potentially offer technology to form the backbone of generative tools to be used across government service helplines for the public […]...
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3 Minutes
DWP perm sec Schofield to depart after leading ‘transformation journey’
Announcing his intention to leave later this year, the head of the benefits department pointed to the rollout of UC, and the reforms it has helped kickstart, among his highlights […]...
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4 Minutes
DWP releases data strategy as MPs find department is ‘not doing enough to share data’ across government
As DWP releases plan to ‘blaze a trail’ in its use of data, PAC recommends that it should expand and improve efforts to exchange information with the DfE and others […]...
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2 Minutes
One Login received £83m DSIT delivery funding in FY25
The system being rolled out across government to support citizen’s access to a comprehensive range of services was backed by tens of millions pounds from its home department last year […]...
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3 Minutes
DWP chief predicts work-coach chatbot and pushes for frontline digital skills
Appearing before MPs, perm sec suggests that, in time, Universal Credit claimants could sometimes interact with technology, rather than officials, while also citing the need to boost staff tech credentials […]...
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5 Minutes
HMRC restores 17,000 child benefit claims after data-sharing bungle
The department stopped payments based on Home Office data concerning comings and goings from the UK, but many of those flagged never left the country or returned via alternative routes […]...
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3 Minutes
Government consults on proposal to limit social media to over-16s
Ministers have commenced a public feedback process to gather insights on the potential effectiveness of a major policy switch to ban children from accessing platforms such as X and Facebook […]...
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11 Minutes
What is the cost of DWP’s UC anti-fraud algorithm?
The tech tool has been subject to criticism and controversy since being launched by the department five years ago. PublicTechnology investigates recent disclosures about its technical operation and financial return. […]...
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4 Minutes
DSIT creates CustomerFirst team to unite ‘best civil service operators and leading private sector disruptors’
A new Whitehall unit, unveiled as part of government’s digital roadmap, has been created to replicate the best customer service of the private sector in the delivery of public services […]...
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