Ministers have set out a trio of top priorities to support the growth of Cymraeg, including enabling improvements to online spelling and grammar checkers, as well as large language models […]...

The department’s permanent secretary Peter Schofield has shed light on plans to introduce more automation to telephony services, while also boosting digital and in-person support for the most vulnerable users […]...

Former social exclusion minister and MP for North West Durham is the first person named to a DSIT external advisory body, which will recruit further experts in the coming months […]...

Ministers have provided data on those formally taking issue with the new digital system but, as paper documents expire, information is still lacking on how many are yet to register […]...

Simon Baugh, chief executive of the Government Communication Service, discusses the challenge of an increasingly diverse and diffuse online world, and how automation is helping the work of his colleagues […]...

Jim Harra, the chief executive of HM Revenue and Customs, reflects on the department’s recent struggles to meet customer service targets, as well as his own disappointments of Christmases past […]...

The two departments launched a joint service earlier this year allowing citizens to check their state pension forecast, and take steps make payments to cover any gaps in qualifying years […]...

Shortly after the Home Office revealed that border authorities would continue to process travellers with out-of-date BRP cards, GDS announces the documents can also be used for online government services […]...

Public corporation the Pension Protection Fund has signed awarded to a major cyber consultancy a contract to assess its existing security setup next year and then direct plans for progress […]...