The adoption of intelligent automation has risen significantly over the past couple of years and is predicted to continue playing an important role in the digital strategies of the vast majority of government agencies. To understand how far public sector organisations have evolved towards this model, SS&C Blue Prism undertook global research with 500 senior-level respondents, and the findings are compiled in a comprehensive report.

The research provides insights into the barriers and priorities for automating processes, securing the best results, and how change is predicted to continue.

Key themes within the automation survey include:

• How and why public sector organisations are automating processes
• The barriers that prevent the adoption of intelligent automation
• How open are organisations to new operating models

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