The department received a wedge of funding in the autumn budget in order to deliver a new tool it hopes will provide better support for users filing their annual returns […]...
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2 Minutes
2 Minutes
DWP has used automation in processing 44 million benefit claims, minister indicates
Having first made major moves to get the most out of automated systems almost a decade ago, the department’s transformation minister claims that it has reaped significant rewards from tech […]...
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4 Minutes
MPs tell government to ‘listen harder’ to calls for reform of Horizon compensation scheme
Representatives of the Business and Trade Committee issued a report earlier this year recommending ‘essential’ changes to the redress programme, but much of this advice has been ignored thus far […]...
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