The LGA and LOTI have unveiled a new set of guidelines designed to support authorities to buy and roll out AI while maintaining a commitment to data security and equality […]...
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4 Minutes
3 Minutes
HMRC plans £1bn CRM system to form ‘backbone of customer management’
Government department publishes details of plans to buy and deploy a new hosted software platform to support the management of its engagements with users across the UK’s various tax regimes […]...
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3 Minutes
MoJ seeks people and capability chief to lead transformation and shared services
The ministry is advertising a vacant post at director general level with a remit of enabling reform of skills and systems, while serving as departmental SRO for £2.5bn tech programme […]...
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4 Minutes
Government reveals AI vs human tests for policy reports – but who won?
Last year, two Whitehall agencies commissioned the expert team known as the ‘nudge unit’ to lead review exercises comparing the speed and quality of work produced by machines and humans […]...
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3 Minutes
‘Possible market distortion’ – government taps watchdog for advice on £136m Post Office subsidy for Horizon replacement
The Department for Business and Trade has proposed giving the public corporation significant funding to deliver ongoing tech upgrade work this year in support of eventual migration from Fujitsu platform […]...
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2 Minutes
Ofcom bans call-diversion technique and claims move makes UK ‘world-leader’
Global titles could previously be leased out by networks, which the watchdog claims allowed bad actors to take advantage of the signalling process to divert communications and access sensitive data […]...
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2 Minutes
Gen AI tool for councils to ‘turn blurry maps and handwritten notes into clear, digital data’
Government aims to support its plans to build 1.5 million new homes across the country with the Extract tech system that can convert scans and weatherbeaten files into electronic info […]...
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5 Minutes
Interoperability in NHS cancer care: Fixing the digital disconnect
Better system integration and unified patient records can transform NHS cancer pathways, freeing up clinicians to focus on what matters most: delivering life-saving treatment with speed and confidence “We need […]...
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3 Minutes
HMRC council tax agency hopes to address backlog with cloud and digital upgrades, minister claims
In the years since the pandemic, the Valuation Office Agency has run up queues of decision challenges, which continued to grow last year as work progresses to implement new tech […]...
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3 Minutes
First head of National Infrastructure and Service Transformation Authority named
Becky Wood, previously a consultant and senior official at the DfT and IPA, is confirmed as the founding CEO of new body with oversight of major projects and reform schemes […]...
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