Features

5 Minutes
Features Government and politics

Parties across the spectrum united in opposing Starmer’s digital ID plan

Responses to proposals give Downing Street a range of damning assessments to choose from, including, ‘painfully out of touch and increasingly authoritarian’, ‘ludicrous and ill thought out’, and ‘wholly unBritish’ […]...
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Interview: MoJ leader on how digital can support reform and rehabilitation

Data ownership, shadow AI and One Login expansion: Five things we learned at the Socitm President’s Conference

Image by Wynn Pointaux from Pixabay

How departments are using data analytics to combat fraud

HMRC Transformation Roadmap: New citizen services, more revenue and ‘cultural change’ across department

Opinion

3 Minutes
3 Minutes
Communities, housing and planning News

West Oxfordshire District Council maintains reduced helpline hours after ‘clear shift to online services’

Local authority, which serves population of 115,000 residents, conducted a trial in which more staff were dedicated to helplines during the lunchtime rush, while phones were shut from 2pm onwards […]...
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