PublicTechnology

Latest News:

‘Allowing people to have a voice’ – Croydon explores public engagement platform DVSA awards £73m contract for new Driver Services Platform Government needs to go ‘further and faster’ on information security improvements Copilot saves staff time but does not improve productivity, DBT pilot finds HMRC chooses Public Digital for £14m strategy and delivery contract Two train companies trial GPS-based pay as you go ticketing Charity Commission plans £9.5m digital transformation programme CPS pilots use of generative AI to write first drafts of correspondence

Features

9 MinutesImage by Wynn Pointaux from Pixabay
Features Science, technology and research

How departments are using data analytics to combat fraud

Jim Dunton July 31, 2025
PublicTechnology looks at case studies from a recent National Audit Office investigation into the publicsector’s ongoing efforts to halt billions of pounds in losses through fraud and error Fraud and […]...
Read More

HMRC Transformation Roadmap: New citizen services, more revenue and ‘cultural change’ across department

July 23, 2025

What next for the GOV.UK App?

July 3, 2025

Spending Review: How are departments planning to use tech to save billions?

June 26, 2025

An unstoppable force or an immovable object? Leaders discuss departments’ work with government’s digital centre

June 4, 2025

Opinion

7 Minutes
Education and skills Opinion

How NISTA can drive sustained transformation

September 1, 2025

Procurement should be a bridge, not a barrier, to local SMEs

July 11, 2025

Failing to secure public trust could derail government’s AI agenda

April 22, 2025

Local government leaders must give permission and support to digital colleagues to create the right future

April 16, 2025

AI tools will transform the policy profession for the better

February 27, 2025
3 Minutes
News Society and welfare

DWP investing in telephony-routing as minister acknowledges ‘call waiting times are sometimes longer than we would like’

Sam Trendall September 13, 2024 13 Comments on DWP investing in telephony-routing as minister acknowledges ‘call waiting times are sometimes longer than we would like’
The department’s dedicated minister for transformation has admitted some Child Maintenance Service users are currently waiting too long for telephone support, but has talked up the use of new systems […]...
Read More
4 Minutes
Business and industry News

Ministers classify datacentres as critical national infrastructure and announce £8bn AWS investment in UK

Sam Trendall September 13, 2024 19 Comments on Ministers classify datacentres as critical national infrastructure and announce £8bn AWS investment in UK
The secretary of state for technology and the chancellor have both announced major intended commercial spending on new IT facilities, which will now benefit from increased government protection and support […]...
Read More