September 13, 2024

3 Minutes

News Society and welfare

DWP investing in telephony-routing as minister acknowledges ‘call waiting times are sometimes longer than we would like’

Sam Trendall September 13, 2024 1 Comment

The department’s dedicated minister for transformation has admitted some Child Maintenance Service users are currently waiting too long for telephone support, but has talked up the use of new systems […]...

4 Minutes

Business and industry News

Ministers classify datacentres as critical national infrastructure and announce £8bn AWS investment in UK

Sam Trendall September 13, 2024 2 Comments

The secretary of state for technology and the chancellor have both announced major intended commercial spending on new IT facilities, which will now benefit from increased government protection and support […]...

4 Minutes

Communities, housing and planning News

Government reviews watchdog’s role in boosting local authorities’ digital clout

Beckie Smith September 13, 2024 0 Comment

The minister overseeing the work of councils has announced an assessment of the role and remit of Oflog, with a view to ‘resetting the relationship between local and central government’ […]...