PublicTechnology

14 Minutes

Highlights Public order, justice and rights

Interview: MoJ leader on how digital can support reform and rehabilitation

September 2, 2025

8 Minutes

Communities, housing and planning Highlights

Data ownership, shadow AI and One Login expansion: Five things we learned at the Socitm President’s Conference

August 27, 2025

2 Minutes

News Transport

DVSA awards £73m contract for new Driver Services Platform

September 2, 2025

Driver and Vehicle Standards Agency selects existing partner Kainos for four-year contract to deliver new platform for booking driving tests, promising to learn from long waiting times with current system […]...

3 Minutes

Government and politics News

Government needs to go ‘further and faster’ on information security improvements

September 2, 2025

Cabinet Office has published previously secret 2023 review of data security, as well as a response from the Information Commissioner, following disclosure of MoD data breach on 18,000 Afghans seeking […]...

2 Minutes

News Science, technology and research

Copilot saves staff time but does not improve productivity, DBT pilot finds

September 2, 2025

A trial of Microsoft 365 Copilot by the Department for Business and Trade has found that those undertaking written work made the largest time savings, but that other tasks took […]...

2 Minutes

Business and industry News

HMRC chooses Public Digital for £14m strategy and delivery contract

September 1, 2025

HM Revenue and Customs set to award deal to consultancy founded by former Government Digital Service head Mike Bracken, who advised Labour on department’s transformation, then served as a director […]...

2 Minutes

News Transport

Two train companies trial GPS-based pay as you go ticketing

September 1, 2025

East Midlands Rail and Northern Rail seek 4,000 volunteers for government-funded trail of system that uses mobile app and GPS locations to charge based on lowest on-the-day prices for journeys […]...

2 Minutes

A person logs on to their My Charity Commission Account using a laptop

Culture, media and sport News Society and welfare

Charity Commission plans £9.5m digital transformation programme

August 29, 2025

Commission’s three-year programme set to include improving online services for trustees, reviewing collection and use of data, better targeting of advice and regulation and easier public access to charity data […]...

2 Minutes

News Public order, justice and rights

CPS pilots use of generative AI to write first drafts of correspondence

August 29, 2025

Crown Prosecution Service introduces Correspondence Drafting Tool that uses Microsoft OpenAI’s GPT4 large language model to produce initial drafts of letters and emails, with trained staff then reviewing and editing […]...

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DVSA awards £73m contract for new Driver Services Platform

September 2, 2025

Government needs to go ‘further and faster’ on information security improvements

September 2, 2025

Copilot saves staff time but does not improve productivity, DBT pilot finds

September 2, 2025

Interview: MoJ leader on how digital can support reform and rehabilitation

September 2, 2025

HMRC chooses Public Digital for £14m strategy and delivery contract

September 1, 2025

Features

9 Minutes

Features Science, technology and research

How departments are using data analytics to combat fraud

Jim Dunton July 31, 2025

PublicTechnology looks at case studies from a recent National Audit Office investigation into the publicsector’s ongoing efforts to halt billions of pounds in losses through fraud and error Fraud and […]...

HMRC Transformation Roadmap: New citizen services, more revenue and ‘cultural change’ across department

July 23, 2025

What next for the GOV.UK App?

July 3, 2025

Spending Review: How are departments planning to use tech to save billions?

June 26, 2025

An unstoppable force or an immovable object? Leaders discuss departments’ work with government’s digital centre

June 4, 2025

Opinion

7 Minutes

Education and skills Opinion

How NISTA can drive sustained transformation

September 1, 2025

Procurement should be a bridge, not a barrier, to local SMEs

July 11, 2025

Failing to secure public trust could derail government’s AI agenda

April 22, 2025

Local government leaders must give permission and support to digital colleagues to create the right future

April 16, 2025

AI tools will transform the policy profession for the better

February 27, 2025

2 Minutes

Government and politics News

Growing band of MPs call on government to introduce digital ID

Tom Scotson April 10, 2025

It is understood that around 50 Labour representatives, mostly drawn from the 2024 election intake, are supportive of introducing a national electronic identity to save money and support the economy […]...

5 Minutes

News Science, technology and research

GDS research finds civil servants ‘have misconceptions of what AI is and what it might achieve’

Sam Trendall April 9, 2025

A study of scores of officials across various departments finds that, while levels of understanding are increasing all the time, many continue to associate artificial intelligence solely with generative tools […]...

3 Minutes

News Society and welfare

Welsh Government plans £12m engagement to develop national digital inclusion support service

Sam Trendall April 9, 2025

Existing deal will be replaced by an agreement including initial mapping exercise, followed by provision of services that ‘recognise that becoming digitally included is a continuous process requiring ongoing support’ […]...

2 Minutes

Economics and finance News

Minister pegs potential automation savings at £36bn

Jim Dunton April 9, 2025

The representative with responsibility for the future digital economy and online safety has provided parliamentary colleagues with insights into how government believes it can save billions of pounds through tech […]...

2 Minutes

Education and skills News

Digital profession expansion will ‘replace 7,000 contractors and save up to £500m a year’, Whitehall chief claims

Sam Trendall April 8, 2025

As government strives to hit 10% headcount target, the Cabinet Office head has advised MPs that this is likely to result in thousands of external providers being surplus to requirements […]...

4 Minutes

News Society and welfare

HMRC signs six-figure deal for comprehensive digital accessibility testing

Sam Trendall April 8, 2025

The government tax department has entered into an agreement which will last for the next two years and enable service teams to access various testing services and then identify issues […]...

3 Minutes

Communities, housing and planning News

Scottish islands progress use of drones in public services

Sofia Villegas April 8, 2025

Argyll and Bute Council, which serves citizens across a range of remote locations off Scotland’s west coast, has striven to make use of the autonomous airborne technology in recent years […]...

2 Minutes

Business and industry News

CCS previews Digital and Outcomes Specialists 7 framework with six-year term and £14.4bn value

Sam Trendall April 7, 2025

Having been split in two for its sixth iteration, one of government’s landmark tech buying vehicles is being reunited into a single deal, with a significantly expanded length and value […]...

2 Minutes

News Society and welfare

DWP working to ‘finalise publication’ of more algorithm details

Sam Trendall April 7, 2025

The department first deployed an algorithm to help detect possible fraud in claims made for Universal Credit advance payments four years ago and continues to field questions about its operation […]...

2 Minutes

Education and skills News

Review to probe ONS’s culture and effectiveness

Tevye Markson April 7, 2025

With former department chief Devereux to undertake review, leaders welcome ‘an opportunity to help ensure that the ONS can deliver of its best in what is a challenging external environment’ […]...

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