PublicTechnology

14 Minutes

Highlights Public order, justice and rights

Interview: MoJ leader on how digital can support reform and rehabilitation

September 2, 2025

8 Minutes

Communities, housing and planning Highlights

Data ownership, shadow AI and One Login expansion: Five things we learned at the Socitm President’s Conference

August 27, 2025

2 Minutes

News Transport

DVSA awards £73m contract for new Driver Services Platform

September 2, 2025

Driver and Vehicle Standards Agency selects existing partner Kainos for four-year contract to deliver new platform for booking driving tests, promising to learn from long waiting times with current system […]...

3 Minutes

Government and politics News

Government needs to go ‘further and faster’ on information security improvements

September 2, 2025

Cabinet Office has published previously secret 2023 review of data security, as well as a response from the Information Commissioner, following disclosure of MoD data breach on 18,000 Afghans seeking […]...

2 Minutes

News Science, technology and research

Copilot saves staff time but does not improve productivity, DBT pilot finds

September 2, 2025

A trial of Microsoft 365 Copilot by the Department for Business and Trade has found that those undertaking written work made the largest time savings, but that other tasks took […]...

2 Minutes

Business and industry News

HMRC chooses Public Digital for £14m strategy and delivery contract

September 1, 2025

HM Revenue and Customs set to award deal to consultancy founded by former Government Digital Service head Mike Bracken, who advised Labour on department’s transformation, then served as a director […]...

2 Minutes

News Transport

Two train companies trial GPS-based pay as you go ticketing

September 1, 2025

East Midlands Rail and Northern Rail seek 4,000 volunteers for government-funded trail of system that uses mobile app and GPS locations to charge based on lowest on-the-day prices for journeys […]...

2 Minutes

A person logs on to their My Charity Commission Account using a laptop

Culture, media and sport News Society and welfare

Charity Commission plans £9.5m digital transformation programme

August 29, 2025

Commission’s three-year programme set to include improving online services for trustees, reviewing collection and use of data, better targeting of advice and regulation and easier public access to charity data […]...

2 Minutes

News Public order, justice and rights

CPS pilots use of generative AI to write first drafts of correspondence

August 29, 2025

Crown Prosecution Service introduces Correspondence Drafting Tool that uses Microsoft OpenAI’s GPT4 large language model to produce initial drafts of letters and emails, with trained staff then reviewing and editing […]...

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DVSA awards £73m contract for new Driver Services Platform

September 2, 2025

Government needs to go ‘further and faster’ on information security improvements

September 2, 2025

Copilot saves staff time but does not improve productivity, DBT pilot finds

September 2, 2025

Interview: MoJ leader on how digital can support reform and rehabilitation

September 2, 2025

HMRC chooses Public Digital for £14m strategy and delivery contract

September 1, 2025

Features

9 Minutes

Features Science, technology and research

How departments are using data analytics to combat fraud

Jim Dunton July 31, 2025

PublicTechnology looks at case studies from a recent National Audit Office investigation into the publicsector’s ongoing efforts to halt billions of pounds in losses through fraud and error Fraud and […]...

HMRC Transformation Roadmap: New citizen services, more revenue and ‘cultural change’ across department

July 23, 2025

What next for the GOV.UK App?

July 3, 2025

Spending Review: How are departments planning to use tech to save billions?

June 26, 2025

An unstoppable force or an immovable object? Leaders discuss departments’ work with government’s digital centre

June 4, 2025

Opinion

7 Minutes

Education and skills Opinion

How NISTA can drive sustained transformation

September 1, 2025

Procurement should be a bridge, not a barrier, to local SMEs

July 11, 2025

Failing to secure public trust could derail government’s AI agenda

April 22, 2025

Local government leaders must give permission and support to digital colleagues to create the right future

April 16, 2025

AI tools will transform the policy profession for the better

February 27, 2025

4 Minutes

Business and industry News

DWP signs £4m deal to support final year of cloud transformation scheme

Sam Trendall May 15, 2025

Department retains core supplier to provide overall project support to the closing months of the HHT programme intended to enable the closure of onsite hosting and adoption of cloud services […]...

3 Minutes

News Science, technology and research

Gen AI guidance tells Scottish officials ‘do not share anything you would not share with a member of the public’

Sofia Villegas and PublicTechnology staff May 15, 2025

Advice issued to civil servants north of the border clarifies that they should not input into the likes of ChatGPT and Gemini information such as embargoed announcements and policy details […]...

3 Minutes

Defence and Security News

Minister claims One Login has ‘worked to address all concerns’ over security

Sam Trendall May 14, 2025

Recent reports have claimed that top government cyber officials have raised worries about the security risks attached to the new system, but minister flags up impact of independent assurance processes […]...

2 Minutes

News Society and welfare

DCMS signs £2m deal for new holiday lets digital registration regime

Sam Trendall May 14, 2025

The department in charge of the new online regime that will require owners offering stays at properties via Airbnb and other platforms has awarded a key contract to progress development […]...

5 Minutes

Defence and Security News

Intelligence watchdog calls for better funding and less interference

Jim Dunton May 14, 2025

A parliamentary statutory committee intended to monitor the state’s intelligence and security community has issued criticism related to a plateau in financial support and the removal of safeguards protecting independence […]...

7 Minutes

Defence and Security News

Committee finds government cyber defence ‘outpaced by hostile states’

Sam Trendall May 13, 2025

MPs find that government has a sketchy understanding of current resilience levels, with security impacted by issues including a lack of cyber expert officials and the ‘optimistic self-assessments’ of departments […]...

2 Minutes

News Society and welfare

DWP body to deploy white-label commercial tool for government online benefits calculator

Sam Trendall May 13, 2025

The Money and Pensions Service has invested £30k in a system from specialist commercial provider Inbest which has a ‘vision of automating the process of getting benefits, grants, and discounts’ […]...

3 Minutes

Education and skills News

National statistician Diamond departs role

Susan Allott May 13, 2025

Late last week the head of the Office for National Statistics, Sir Ian Diamond, revealed that he is stepping down for health reasons following more than five years in post […]...

4 Minutes

Business and industry Highlights News

Post Office floats £500m engagement for post-Fujitsu suppliers to ‘stabilise’ and replace Horizon

Sam Trendall May 12, 2025

Organisation publishes details of commercial plans for provider to ‘take over from the incumbent rapidly, virtualise and transition to cloud, and transform operation’ before the implementation of a new system […]...

2 Minutes

Cyber Security Hub Defence and Security News

‘Not the most effective use of our resources’ – ICO opts against full probe of British Library cyberattack

Sam Trendall May 12, 2025

The UK’s regulator for privacy and data protection has praised the cultural institution for its transparency and, after issuing guidance, is confident that the ‘appropriate security measures are in place’ […]...

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