4 Minutes
GOV.UK Chat – government tests AI from ChatGPT firm to answer online users’ questions
Crown Copyright/Open Government Licence v3.0...
Read More
5 Minutes
MPs urge better use of people data to create ‘transparency and efficiency improvements within government’
A report from parliament’s Public Administration and Constitutional Affairs Committee finds that information from the annual Civil Service People Survey could be utilised to create action plans and tackle problems […]...
Read More
6 Minutes
PM’s Whitehall chief ‘cannot recall’ why he turned on disappearing WhatsApps during pandemic
The ongoing public inquiry this week heard evidence from the former principal private secretary to prime minister Boris Johnson, who claimed he did not remember the ‘rationale’ for auto-deleting messages […]...
Read More
3 Minutes
Departments’ online services must hit 80% digitisation and user satisfaction to meet ‘great’ standard
Transformation roadmap published last year set a target for two thirds of the 75 services defined as being among government’s most used or critical to meet a defined ‘great’ standard […]...
Read More
2 Minutes
Government spent £8m on aborted disqualification cases against Carillion non-execs
Three directors of the fallen outsourcing and construction firm have been barred, but minister reveals that attempts to disqualify five other boardroom figures cost the Insolvency Service millions of pounds […]...
Read More
2 Minutes
Report urges ‘significant reform’ of Scottish public services and better workforce data
Auditors acknowledge digital transformation plans, but warns that these will take time to bear fruit and, in the meantime, Holyrood needs to better understand public sector workforce skills and costs […]...
Read More
2 Minutes
DWP Personal Independence Payment tribunal decisions stored as ‘digital images’ on casework system
Departmental minister claims that assessors from Atos and Capita have access to case details, but some information – including tribunal decisions – is recorded in static digital images rather than […]...
Read More
3 Minutes
Financial Conduct Authority signs £675m digital services framework
The UK’s financial regulator has appointed a total of 62 suppliers to a four-year procurement vehicle, through which the watchdog will access a range of application development and support services […]...
Read More
4 Minutes
Auditors question government’s £8bn efficiency savings calculations
Report published by the National Audit Office claims that billions of pounds of savings reported to have generated by centralised functions based within the Cabinet Office may have been overstated […]...
Read More
4 Minutes
HMRC adds 565 civil servants with ‘skills in short supply’ after dissolution of in-house IT provider RCDTS
Almost three quarters of former tech company’s employees have formally joined tax agency – with the rest joining Fujitsu and BT – in a move department claims will boost its […]...
Read More