In the second part of our round-up of the most-read pieces published over this year, we revisit the stories that shaped the second half of 2023, from July to December […]...
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6 Minutes
8 Minutes
The top public sector tech trends to look out for in 2024
As 2024 begins – and in time-honoured fashion – PublicTechnology editor Sam Trendall picks five themes that will play a big role in the months ahead. Spoiler alert: AI may […]...
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6 Minutes
Estonia: How the X-Road paved the way to a digital society
The country’s transformation is expanding into digital marriages and divorce and elections via app. PublicTechnology talks to Oliver Väärtnõu from tech partner Cybernetica to find out about the underpinning architecture. […]...
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8 Minutes
Estonia: Digital marriage and app elections in next wave of transformation
In a country that has long been renowned as one of the world’s leading digital governments, Tarmo Hanga from Estonia’s Information System Authority tells PublicTechnology about the nation’s next steps […]...
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5 Minutes
DWP estimates access to benefit claimants’ bank data will lead to 7,400 annual prosecutions
Impact assessment forecasts that prosecutions will rocket, but claims staff will take ‘account of circumstances and vulnerabilities’ of benefit recipients and ‘no automatic decisions will be made on data alone’ […]...
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4 Minutes
‘Our current set-up is unsustainable’ – DWP modernisation project signs £1m deal to progress work on unified digital service for benefits
Department signs contract to support ongoing development of single ‘get financial support’ service as part of major project launched this year and intended to deliver ‘modernisation’ for 20 million citizens […]...
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5 Minutes
To tackle the cyber recruitment crisis we must challenge stereotypes
Organisations facing a significant and growing need for cyber expertise must reconsider hiring processes and seek out a more diverse talent pool, according to professors from IÉSEG School of Management […]...
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9 Minutes
ONS chief data officer: ‘We want a much more connected relationship with citizens around how their data is used’
In light of a major new data strategy, PublicTechnology and Fiona James discuss trust, transparency, the power of linking information, and why departments must build data into spending review plans […]...
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4 Minutes
GOV.UK Chat – government tests AI from ChatGPT firm to answer online users’ questions
Crown Copyright/Open Government Licence v3.0...
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3 Minutes
Departments’ online services must hit 80% digitisation and user satisfaction to meet ‘great’ standard
Transformation roadmap published last year set a target for two thirds of the 75 services defined as being among government’s most used or critical to meet a defined ‘great’ standard […]...
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