Senior managers have claimed that the tech services firm inherited a backlog of more than double the expected 37,000 cases, as well as thousands of unread emails that required attention […]...
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5 Minutes
2 Minutes
Government explores unified ID and verification system for businesses
Whitehall’s trade department has signed an agreement with a major tech supplier to examine the possibilities of creating and implementing a new identity for use by companies across all agencies […]...
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2 Minutes
GDS public sector monitoring ‘finding and fixing over 100 critical vulnerabilities a month’
A new offering enabling public bodies to track, and address, potential security issues already has hundreds of adopters and is having a noticeable impact, according to DSIT’s digital government minister […]...
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3 Minutes
Transformation needs more finance nous, NAO head warns
In his yearly address to the House of Commons, government’s top auditor told parliamentarians that, in order to deliver efficiency targets and reformed services, Whitehall must improve core financial skills […]...
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3 Minutes
HMRC offers nudge tool via MTD software as providers cite ‘need to educate customers’
Department indicates its intent to work with industry partners to ensure greater effectiveness for software tool that is intended to use targeted reminders to help taxpayers manage their affairs correctly […]...
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5 Minutes
FOI is arming cyberattackers – here is how to fix it
Freedom of Information laws were introduced to promote transparency and accountability but, as experienced cyber leader Vsevolod Shabad explains, the current public sector landscape is rife with inconsistency and confusion […]...
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3 Minutes
Treasury chief: ‘AI can relieve staff of lower-value work’
As well as discussing new technology, second permanent secretary also told MPs that the organisation wants to recalibrate its relationship with other departments to create ‘less micromanagement but more transparency’ […]...
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1 Minute
Home Office previews plan to appoint £100m partner to manage datacentres
The department has just released an early planning notice, providing insight for potential providers that could deliver a major agreement covering maintenance and ongoing support for proprietary IT hosting infrastructure […]...
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2 Minutes
Former DWP digital head honcho McKinnon joins Serious Fraud Office board
The digital expert, who led tech operations at the benefits department for over four years, has been appointed to an advisory role working with the body for investigating complex crime […]...
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1 Minute
New Government Commercial Agency to launch on 1 April
A newly created unit, uniting and replacing the existing Crown Commercial Service and central procurement expert teams in the Cabinet Office, aims to provide ‘greater value’ for buyers and citizens […]...
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