2026

4 Minutes

Economics and finance News

HMRC hits 80% digitisation and plans transition of customer comms to ‘digital-first approach’

Sam Trendall February 9, 2026

The government tax department is about to embark on a transformation initiative intended to eliminate about 100 million letters currently sent each year, while also driving more overall interactions online […]...

2 Minutes

Business and industry News

Digital Outcomes 6 given final three months to ‘facilitate a seamless crossover’ to new framework

Sam Trendall February 9, 2026

As it prepares to introduce a new agreement that reunites the two halves of a deal that was split in half four years ago, CCS has lengthened the incumbent arrangement […]...

3 Minutes

Communities, housing and planning News

Edinburgh councillors reject datacentre proposals

Louise Wilson and PublicTechnology staff February 9, 2026

Elected members serving the city last week voted unanimously to deny an application for planning permission to be granted for a tech facility intended to support delivery of AI tools […]...

2 Minutes

Business and industry News

Companies House: One in 16 appointments verified in first six weeks of year-long process

Sam Trendall February 6, 2026

In November, the company registrar for the UK introduced new legal requirements for digital authentication, with 6% of appointments having complied with the incoming standards obligations by the New Year […]...

3 Minutes

Education and skills News

DWP claims 20-minute daily staff gains from Copilot trials

Tevye Markson February 6, 2026

Government’s benefits department has revealed the results of tests in which several thousand civil servants used Microsoft’s artificial intelligence technology, and found efficiency benefits as well as greater job fulfilment […]...

3 Minutes

Government and politics News

One Login regains government trustmark as GDS deploys systems to prevent future lapses

Sam Trendall February 5, 2026

The list of providers certified via DSIT’s statutory guidelines has been expanded recently and now, once again, features government’s own verification tool, as well as services from key supplier iProov […]...

6 Minutes

Education and skills Highlights

Professionalism must be the foundation for trust and adoption of new technology

Dan Howl February 5, 2026

With public services at the forefront of the deployment of AI, Dan Howl of BCS explains why ‘trust must not only be done, it must be seen to be done’ […]...

3 Minutes

News Society and welfare

DWP chief predicts work-coach chatbot and pushes for frontline digital skills

Sam Trendall February 4, 2026

Appearing before MPs, perm sec suggests that, in time, Universal Credit claimants could sometimes interact with technology, rather than officials, while also citing the need to boost staff tech credentials […]...

PublicTechnology

2026

HMRC hits 80% digitisation and plans transition of customer comms to ‘digital-first approach’

Digital Outcomes 6 given final three months to ‘facilitate a seamless crossover’ to new framework

Edinburgh councillors reject datacentre proposals

Companies House: One in 16 appointments verified in first six weeks of year-long process

DWP claims 20-minute daily staff gains from Copilot trials

One Login regains government trustmark as GDS deploys systems to prevent future lapses

Professionalism must be the foundation for trust and adoption of new technology

DWP chief predicts work-coach chatbot and pushes for frontline digital skills

Government risks ‘doing the wrong thing efficiently’, civil servants warn in new research

Hitachi Solutions demonstrates secure use of Microsoft tools with AWS data in major win for government cloud interoperability

Only 1% of managers call their hiring ‘very effective’ – Civica research shows why

Beyond the iron fist: What civil servants say will really cut Whitehall waste

Watch: Does the civil service have the skills to get the most out of AI?