MPs tell Home Office to improve data or ‘the next scandal is around the corner’

Damning report from PAC finds that department has ‘no idea’ about outcomes of its enforcement activities

Credit: Steve Parsons/PA

Incomplete or irrelevant data means that the Home Office has failed to develop an end-to-end understanding of the UK’s immigration system and has “no idea” what the £400m annual spend of its Immigration Enforcement Directorate achieves, according to a damning report from MPs.

Members of parliament’s Public Accounts Committee said that despite years of public and political debate and concern about illegal immigration, the department still does not know the size of the illegal population in the UK and has not estimated the illegal population since 2005. 

In a recently published report, PAC said gaps in the Home Office’s digital and paper trails were likely to have an impact on immigration enforcement’s ability to deport people.

Committee chair Meg Hillier said the department had “frighteningly little grasp” of the impact of its activities in managing immigration and showed “no inclination” to learn from numerous mistakes – even when it fully acknowledged it had made serious errors.

“It accepts the wreckage that its ignorance and the culture it has fostered caused in the Windrush scandal – but the evidence we saw shows too little intent to change, and inspires no confidence that the next such scandal isn’t right around the corner,” she said. “Fifteen years after the then home secretary [John Reid] declared the UK’s immigration system ‘not fit for purpose’ it is time for transformation of Immigration Enforcement [Directorate] into a data-led organisation.”

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Hillier gave the Home Office six months to provide her committee with a detailed plan, featuring set priorities and deadlines, for how it would make such a transformation.

The committee’s report said that the National Audit Office has previously reported that immigration enforcement used management information to assess the performance of individual teams, rather than the system’s overall health.

“We asked whether the department could deliver an effective immigration enforcement service without basic management information,” the PAC report said. “The department rejected the suggestion that it had no management information, and stated it had ‘too much [management information], but not of the right sort’.”

The PAC said that gaps in the information available to the department meant that it did not know why the proportion of immigration detainees released because they could not be returned to their country of origin had risen from 58% in 2018 to 62%  in 2019.

It added that the Home Office also did not know the impact of policies introduced by then-home secretary Theresa May to create a “hostile environment to deter illegal migration”.

MPs also expressed concerns that a lack of official estimates of the UK’s illegal immigrant population risked hostility to immigrants being inflamed by “potentially exaggerated figures” calculated by unofficial sources. 

They said: “It is disappointing that, despite this committee’s previous findings, the department is still not sufficiently curious about the impact of its actions and the underlying reasons for the challenges it faces. We are concerned that if the department does not make decisions based on evidence, it instead risks making them on anecdote, assumption and prejudice.”

Diversity issues
Elsewhere, the PAC accused the Home Office of being “unprepared” for the challenges the UK’s exit from the EU presented to its immigration enforcement operations

It said that as of mid-July, the department could provide no evidence that it had even begun discussions with the EU partners it relied on to support its international operations, including the return of foreign national offenders and illegal migrants.

The report also pointed to a “significant lack of diversity” at senior levels of the department, which it said meant the Home Office did not have access to “a sufficiently wide range of perspectives” when it was establishing rules and assessing the human impact of its decisions. 

“Professional judgement cannot be relied upon if an organisation has blind spots, and the Windrush scandal demonstrated the damage such a culture creates,” the report said.

MPs said they had been pleased to hear permanent secretary Matthew Rycroft say he was committed to achieving greater diversity in the department, but said those intentions had to be delivered on to “reduce the likelihood of another Windrush-type scandal”. 

In response to the report, a Home Office spokesperson told the BBC: “We have developed a balanced and evidence-based approach to maintaining a fair immigration system. Since 2010, we have removed more than 53,000 foreign national offenders and more than 133,000 people as enforced removals. On a daily basis, we continue to tackle those who fail to comply with our immigration laws and abuse our hospitality by committing serious, violent and persistent crimes, with immigration enforcement continually becoming more efficient.”


Sam Trendall

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