Cambridge NHS trust plots £150k website revamp

Organisation looks to appoint supplier to deliver two-year project

Credit: Descrier/CC BY 2.0

Cambridge University Hospitals NHS Foundation Trust is to undertake a £150,000 two-year revamp of its website that it hopes will offer users a “modern… and consistent” experience.

The organisation first launched a website in 2008 and claims that, at the time, it represented “a good example of a clean, well-organised” online presence. But it has grown since then and the addition of various new sections and micro-sites “has resulted in an inconsistent and confusing experience for our users”.

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The trust is now seeking to completely redevelop its website and is seeking a supplier to deliver a two-year programme that will, in its first 12 months, take in the discovery, design, construction and launch of the site. In the second year of the engagement, the winning bidder will be tasked with hosting and maintaining the site, as well as delivering a road map for the integration of microsites onto the central platform.

“Our website is a key communications tool, often the first point of contact for information about the trust. It is important that we deliver a responsive website that is informative, easy to navigate and useful for patients and other stakeholders,” the trust said. “It must be modern, easy to understand and a consistent experience for those engaging with our services online, creating an environment that allows easier collaboration with our people and hospital.”

The chosen supplier will work alongside the trust’s “small in-house digital communications team” to deliver the project. The firm will be appointed to a 24-month contract scheduled to start on 16 March 2020.

Bids for the work are open until Friday 20 December.


Sam Trendall

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