Major London NHS trust to implement self-booking system for clinics

Written by Sam Trendall on 8 August 2019 in News
News

Central London Community Healthcare NHS Trust to spend £700k on platform

Credit: PA

The Central London Community Healthcare (CLCH) NHS Trust is to install an online system allowing patients to book clinic appointments.

The trust has issued a contract notice seeking a supplier to provide such a system over the course of a 42-month contract worth an estimated £700,000.

The trust said that implementing a “patient-led” system will improve accessibility and also bring financial benefits.


Related content


“The overarching aim of this solution is to deliver an accessible and cost-effective service, which enables people to have choice and flexibility in the way they manage the booking of their own clinic-based appointments,” it said. “It also aims to make better use of administrative resources and increase clinic utilisation rates through a reduction in DNA (do not attends) and cancellations.”

Bids for the project are open until 6 September, ahead of a scheduled contract start date of 13 November.

CLCH works across Hertfordshire and 11 boroughs in west and central London. The trust provides a range of care and support services – both at clinics and in patients’ homes – to about two million citizens.

 

About the author

Sam Trendall is editor of PublicTechnology

Share this page

Tags

Categories

CONTRIBUTIONS FROM READERS

Please login to post a comment or register for a free account.

Related Articles

Related Sponsored Articles

Augmented Intelligence: digital transformation with humans in the loop
20 August 2019

BT reviews an event looking at how man and machine are working together to drive digital transformation

Why you need to understand your application landscape before you transform your network
13 August 2019

Migrating to the cloud or moving to a future network can be a risky business. BT explains how managing applications is important for end user experience, productivity and for understanding and...

Build the network your business needs to thrive
6 August 2019

BT presents a new eGuide, looking at how to build infrastructure able to support growth both now and into the future 

Trends to Watch: Network Services
30 July 2019

BT spoke with Ovum's Brian Washburn about the network trends taking place in 2019, covering SD-WAN, NFV, hybrid networking and cloud connectivity services