Government’s digital centre first created the SMS platform nine years ago, since when it has expanded steadily and is now projected to see a potential fourfold increase in message volumes […]...
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3 Minutes
3 Minutes
HMRC to provide callback service and waiting time estimates
The government tax department has now responded to various recommendations from a committee of parliamentarians, with some new measures to be introduced, while other calls for change have been rejected […]...
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3 Minutes
EXCL: DWP to build ‘transformational in-house digital service’ to replace national Find a Job online tool
The job search offering on GOV.UK has been based on technology from an external provider since 2018, but PublicTechnology learns that DWP believes new service will offer improvements for employers […]...
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2 Minutes
NHS signs £500m combined cloud hosting deal
The central body, which is to be dissolved, has created a single vehicle to serve all its cloud hosting needs via a single firm that works with all major vendors […]...
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3 Minutes
Starmer: ‘AI releases individuals to be more human’
The prime minister has appeared before his fellow MPs to discuss his plans for the use of new technology, in a conversation that touched on the dangers and the opportunities […]...
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3 Minutes
Westminster plans £4m data platform to meet ‘analytics, AI and personalisation goals’
Local government authority in the heart of the capital is to undertake a project in multiple stages, beginning with the creation of a new warehouse facility based on specialist systems […]...
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2 Minutes
DfE alerted to more than 50 school ransomware attacks in past three years
For education sector bodies that suffer a security incident, the Whitehall department offers support services including an insurance scheme with cyber cover and a team to assist with emergency response […]...
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2 Minutes
Growing band of MPs call on government to introduce digital ID
It is understood that around 50 Labour representatives, mostly drawn from the 2024 election intake, are supportive of introducing a national electronic identity to save money and support the economy […]...
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5 Minutes
GDS research finds civil servants ‘have misconceptions of what AI is and what it might achieve’
A study of scores of officials across various departments finds that, while levels of understanding are increasing all the time, many continue to associate artificial intelligence solely with generative tools […]...
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3 Minutes
Welsh Government plans £12m engagement to develop national digital inclusion support service
Existing deal will be replaced by an agreement including initial mapping exercise, followed by provision of services that ‘recognise that becoming digitally included is a continuous process requiring ongoing support’ […]...
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