Tax agency engages with suppliers that could provide tools to capture and analyse a wide range of user data...
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2 Minutes
2 Minutes
Companies House recruits for digital and data leadership duo
Senior positions offer potential six-figure salaries...
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2 Minutes
Cabinet Office migrates data as Covid fraud hotline is wound down
Dedicated reporting tools for coronavirus-related scams are being shuttered and case information transferred to law-enforcement entity...
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4 Minutes
MPs doubtful on customer-service impact of HMRC digitisation
Public Accounts Committee report is ‘not convinced plans will sustainably reduce demand for traditional channels’...
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2 Minutes
NCSC and law enforcement investigate major Royal Mail cyberattack
Incident, which has been linked to Russian ransomware group, has left customers unable to send items overseas...
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3 Minutes
EXCL: HMRC reviews contact-centre resilience after ‘multiple service incidents’
Assessment was commenced shortly after five days of outages – but identified ‘no immediate concern’, according to supplier...
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HMRC leader: ‘We have an ambitious digitisation agenda – and we need to stay on course’
Deputy chief executive reflects on the department’s operations in an ‘ever-more connected world where money can move across continents in minutes’...
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NS&I plans technology transformation
Chief executive discusses ambition to ensure a ‘strong, resilient infrastructure’ for national savings bank...
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12 Minutes
Valuable advice – inside the Government Office for Technology Transfer
The newly established GOTT aims to help agencies realise the value of their assets. Its chief executive explains all....
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HMRC estimates 100,000 missed calls during web and helpline outages
Department issued communications advising traders not to travel to ports while services were impacted...
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