The courts service has been engaged in a major transformation project for the past nine years and, during the final months of delivery, further reductions in scope have been made […]...
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3 Minutes
3 Minutes
DWP seeks leader to build gen AI team and plots £12m deal to target ‘to be identified business problems’
Department is offering potential £94k salary for a deputy director level post, while outlining its intent to appoint a supplier to support AI projects from ‘ideation to delivery and scaling’ […]...
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2 Minutes
Government invites joiners for ‘low code community’
A group for specialists in low code tools, which allow non-technical staff to create software programs, has been added to the array of communities of practice for Whitehall digital professionals […]...
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10 Minutes
AI tools will transform the policy profession for the better
Policymakers should embrace new technology and its potential impact on their work, believes Michael Padfield from the Incubator for Artificial Intelligence Ever wondered if there’s a better way of distilling […]...
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2 Minutes
DVSA uses AI to help create theory-test questions
The government agency with responsibility for administering driving tests and certifying the safety of buses and lorries has found numerous use cases for automation, according to the future roads minister […]...
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5 Minutes
HMRC takes ‘deep dive’ on complaints response after customer-service challenges
The tax agency’s service levels for users have come under scrutiny in the past couple of years, while plans to significantly scale back its telephone helpline provision have been reversed […]...
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2 Minutes
Liverpool City Council seeks suppliers for £30m tech framework
Local authority in the north west will appoint a handful of suppliers to fulfil the tech needs of the council and local schools until nearly the end of the decade […]...
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13 Minutes
Action hero? Experts examine government’s grand AI plan
The government’s AI Opportunities Action Plan sets out 50 measures intended to transform public services and supercharge the economy. PublicTechnology gathers feedback on whether the strategy is artifice or intelligence. […]...
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2 Minutes
Post Office signs £500k deal to help automate Horizon compensation processes
After senior managers previously flagged up the potential for automating the fixed payments offered to scandal victims, the public corporation has retained a tech supplier to help speed up admin […]...
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2 Minutes
Aberdeenshire taps AI to help create reports
Scottish local authority reveals use of Microsoft Copilot software, which has previously been widely deployed in Whitehall departments, to perform various tasks, including supporting engagement with citizens and internal operations […]...
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