EXCL: Wall of silence surrounds plan for nationwide collection of citizens’ internet records
Online notice reveals controversial trials are to be expanded into a national service – about which government, law enforcement, watchdogs and all the UK’s major ISPs declined to answer questions from PublicTechnology
Supercharged: Inside the ONS plan to become a data-science 'powerhouse'
Five years after being established, the Data Science Campus of the ONS wants to do more to ...
‘Typical hostile environment treatment’ – Home Office leaves thousands of Turkish nationals waiting more than a year for visa decisions
Applicants tell PublicTechnology that they have been provided with little information...
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How Barnsley Council is building its own IT services and sharing them ‘for the greater good’
The authority’s IT manager Richard Kingston explains why local government needs to collaborate for the benefit of citizens
‘We hope more people will ask for help’ – how an NHS trust is using virtual reality to treat phobias
Patients in the East of England can now use immersive technology to help overcome mental health conditions. Gill Hitchcock finds out more.
How Denmark aims to ‘create trust’ in contact-tracing tech
The CEO of Danish tech firm NetCompany tells PublicTechnology why the country’s existing digital infrastructure could help encourage adoption of its soon-to-launch coronavirus response app
One in six government service assessments ends in failure
PublicTechnology research finds that failing to consider user needs is the most common stumbling block, with a lack of simplicity and intuitiveness also a frequent failing
DVSA uses AI and agile to support ‘a lifetime of driving’
The Driver and Vehicle Standards Agency has already done a great deal of work implementing technology across its operations. But digital chief Alex Fiddes tells PublicTechnology it has even bigger ambitions.
Analysis: A few pioneers, but councils and NHS still show limited uptake of digital outcomes
After four years, usage of the government’s flagship vehicle for agile service design support is still predominantly used by Whitehall. PublicTechnology research assesses uptake so far among local government and NHS trusts – and which local public sector entities are leading the way
Interview: BJSS public sector head on government tech trends
BJSS is a technology consultancy with nearly ten years experience helping the public sector deliver a range of projects. Head of public sector Susheel Dodeja sits down with Geoffrey Lyons to discuss some of the work to date and the digital trends that will define the coming years
‘The stakes feel higher but, with good practice, it need not be scary’ – NHS.UK design lead on responding to coronavirus
The current crisis has placed an unexpected – and perhaps unwelcome – weight of responsibility on service designers. The NHS website’s lead designer Dean Vipond discusses how to cope with the fear and stay focused on users and outcomes
GDS chief on why the agency needs to lead from the front on service design
Director general Alison Pritchard tells PublicTechnology that the organisation still has a key role to play in building services
Analysis: which departments are seeking digital outcomes?
The Digital Marketplace, and the frameworks it supports, are designed to help Whitehall procure in an agile way. But PublicTechnology finds the frequency and type of usage varies significantly across departments
Coronavirus: can we keep track of our sensitive data?
The current crisis has prompted an openness to sharing information and a willingness to forego some of the usual restrictions on doing so – even with commercial entities. PublicTechnology examines the current climate, including two major public-private collaborations, and what it means for personal data, now and in the future
How one London borough is defending against the dark web
Faced with threats from the dark web, Bexley ramped up its cybersecurity with a managed service. Gill Hitchcock finds out more.
NHSX chief: This is not about tech, or data – it’s about patients
A year after NHSX was founded, the healthtech organisation’s head Matthew Gould discusses AI, data sharing and privacy in this exclusive interview
Can the Government Transformation Strategy be judged a success?
The Government Transformation Strategy set out an array of ambitions for a three-year timeframe that has now reached its end. A range of expert commentators discuss whether its aims have been achieved.
Will the UK government use phone tracking to fight pandemic?
Various other countries are using voluntary or mandatory tracking to follow spread of pandemic, as PM says tech will ‘help us see the disease as it is transmitted’
Interview: GDS head Alison Pritchard on ministerial change, the spending review and the benefits of comedy
The Government Digital Service was created to be a radical agent of reform. Director general Alison Pritchard tells PublicTechnology that, while it now prefers to work more collaboratively, it still has the stomach for a scrap.
Carry on campus – how ONS data science is supporting Brexit negotiations and coronavirus response
Since its launch in 2017, the ONS Data Science Campus has delivered many innovative projects to support the government’s work in areas ranging from Brexit negotiations to the early stages of the coronavirus response. We talk to managing director Tom Smith to find out more
All-lane smart motorways show boost in average speeds
Data suggests that the removal of a hard shoulder brings a higher miles per hour rate, but concerns over safety remain
Digitising the Natural History Museum and boosting HMRC IT – fourteen tech takeaways from the Budget
Chancellor Rishi Sunak unveiled a range of funding and new programmes dedicated to digital, data and technology
How AI is helping Bradford NHS trust through winter pressures
Technology is helping to create bed capacity and keep surgery on schedule at Bradford NHS trust. Gill Hitchcock reports on what this means for patients and staff in what is typically a busy time of year
Data suggests big local differences in EU settlement applications
Campaign group calls for local authorities to lead on supporting applications as only a quarter of EU citizens in some areas have applied so far