‘We do not want it to be a hardship to contact us’ – how HMRC hopes to use AI and analytics to transform customer service
PublicTechnology talks to chief digital product officer Sarah McMann, who discusses the burgeoning use of
‘Often companies want to do the right thing – but don’t know what that looks like’ – inside government’s data ethics hub
The Centre for Data Ethics and Innovation was created with a remit to support opportunity
Scotland’s Health and Social Care Data Strategy: Power to the people
Two digital and data leaders tell PublicTechnology about the challenges and priorities in driving the
‘If we don’t use this information, we’re not doing our duty to protect people’ – Met Police science chief on data, bias and precision policing
Lawrence Sherman outlines approach to focus on most harmful criminals and acknowledges risks of bias,
Government CTO interview: ‘Technologists have a duty to explain tech – and have not always done a great job’
PublicTechnology talks to Whitehall’s recently appointed chief technology officer David Knott about tackling legacy IT,
Surprising sources for skills and 10,000 problem passwords – eight things we learned at PT Cyber Security Conference
More than 100 delegates gathered at our annual event last week to discuss how the
How GovAssure is bringing ‘rigour and objectivity’ to departments’ cyber credentials
New regime of independent audits launched recently and – ahead of her appearance at the
Digital Leaders’ Download: Ex-HMPPS leader Farrar on how technology was crucial in helping prisons’ pandemic response
In the first of a series of interviews with government’s biggest figures, PublicTechnology and CDDO
Interview: CDDO chief Lee Devlin on the ‘move from being disruptive to collaborative’
In the first of a series of exclusive interviews, the head of government’s ‘Digital HQ’ talks
CCS defends Digital Marketplace closure and pledges to ‘reinstate transparency’
Suppliers and former officials have lamented the decision but procurement agency claims outgoing platform could
‘Challenge and support’ – how the DVLA’s outgoing chair has helped drive digital transformation
Lesley Cowley arrived at the government agency after leading the UK’s internet domain registry, and
Data delays, mice mix-ups and septuagenarian software skills – eight things we learned at PublicTechnology Live
As PublicTechnology gathered its audience for our annual summit, senior digital leaders from across the
AI, blockchain and quantum lead emerging-tech agenda as government aims to expand on ‘pockets of progress’
CDDO head of strategy points to challenges and opportunities created by next-generation technologies
‘DWP is moving away from seeing someone as a benefit recipient – and asking how we can respond to their circumstances’
Before appearing at PublicTechnology Live next week, digital delivery director Helen Roberts tells us about the department’s
“We never use the word ‘digital’” – inside the Welsh public sector’s design doctrine
Ahead of speaking at PublicTechnology Live, Jo Goodwin discusses how the Centre for Digital Public Services
PublicTechnology’s biggest stories of the year
A reminder of the shocks, scandals and success stories that shaped the world of government
Valuable advice – inside the Government Office for Technology Transfer
The newly established GOTT aims to help agencies realise the value of their assets. Its
Common complaints – why the ICO is considering revamping FOI casework
A ‘perfect storm’ of factors helped create a significant backlog of information-access complaints – but
