Features
'Being accessible isn't a badge of honour; it's the minimum we should be doing'
To mark Global Accessibility Awareness Day, PublicTechnology caught up with Craig Abbott from the DWP to discuss how the department incorporates inclusion into its services, and why inaccessibility equates to discrimination
How Covid has revealed public sector transformation’s greatest strengths – and weaknesses
Discussing the findings of a Dods and SAP Concur report, experts from government and industry...
Unwrapping government’s £300m Amazon package
Since a public sector-wide agreement with AWS was introduced six months ago, departments have...
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A closer look: what now for the government’s vaccine passport plans?
PublicTechnology examines the government’s strategy for offering a digital certification tool, and its key advantages and challenges
PublicTechnology research: five things we learned about the future of digital government
A recent study finds that the pandemic has boosted budgets – but legacy tech remains a big barrier to progress
Faster Indicators: Why the ONS is checking CCTV footage for hints about the health of the economy
PublicTechnology sits down with ONS statisticians to learn more about the organisation’s Faster Indicators programme
Q&A: HMRC tech chief on how the department is ‘leading the way on government cloud adoption’
Daljit Rehal tells PublicTechnology about his priorities for the tax agency’s digital services and its programme to reform billions of pounds of tech procurement
IWD 2021: Female tech heroes and why inclusion matters
A range of experts from across the public sector digital and data scene tell us about their inspirations and the changes they would like to see before IWD 2022
Interview: deputy national statistician on legacy tech, lockdowns and a ‘leap forward’ for government’s use of data
Alison Pritchard talks to PublicTechnology about plans for the 2021 census, ensuring public trust in statistics – and her next epic boat journey
Does data science have a dangerous gender gap?
A new report from the Alan Turing Institute identifies a worrying gender imbalance in a fast-growing and significant sector. PublicTechnology talks to the report’s authors about the scale of the problem and how it might be addressed.
Making contact: inside the project to build the NHS Covid-19 app
More than 20 million UK citizens have downloaded the NHS Covid-19 app. One of the leaders of the development process tells PublicTechnology about its impact and future plans.
Analysis: gaps in procurement transparency are nothing new
The health secretary cited the demands of coronavirus response after being rapped for failing to meet publication deadlines for major contracts. But perusing procurement databases suggests this is no anomaly, PublicTechnology finds
‘We’ve launched 18 new digital services since the start of the pandemic’
Worcestershire County Council’s digital delivery leader Jo Hilditch tells PublicTechnology about how apps and digital platforms have supported the authority’s coronavirus response
Vendor view: The impact of Covid on local government’s supplier relationships
PublicTechnology talks to David Hipwell from SAP Concur about the role of the public sector’s commercial partners in supporting transformation and how it has changed in the past year
Interview: How digital had 'a ringside seat' in Singapore's pandemic response
The Singaporean government’s response to Covid-19 has made extensive use of digital, devices, and data – not always uncontroversially. PublicTechnology talks to Kok Ping Soon, the head of GovTech Singapore, to find out more.
‘When coronavirus struck, we accelerated, because citizens were struggling’ – how DWP revamped the Budgeting Loans service
The pandemic illustrated the importance of work to improve a service offering support for society’s most vulnerable, product owner Sharron Wise tells PublicTechnology
Will local government transformation be set back by coronavirus?
Having long suffered from a scarcity of funding, councils could be forgiven for deprioritising investments in new tech. But public and private and sector leaders tell PublicTechnology that digital has never been more important.
Has the High Court outlawed mass computer surveillance?
Privacy campaigners have hailed a major victory as a judgement declares the use of general warrants unlawful. PublicTechnology takes a closer look.
The biggest stories of 2020 – part two
PublicTechnology completes our round-up of the most read and significant stories of 2020
The biggest stories of 2020 – part one
PublicTechnology rounds up the most-read and significant stories we covered this year
Was 2020 a watershed for public sector use of algorithms?
This year saw public protests about the use of predictive analytics in decision-making. As the technology becomes more widely used in many public services, PublicTechnology asks experts about the implications for government, the law – and the citizens affected
Analysis: how has coronavirus impacted local government IT spending?
PublicTechnology analysis of government data shows that the volume and value of IT and digital services contracts in the local government sector has been hit this year
How automation and data-sharing enabled DWP to transform the state pension service
After a digital and data revamp, more than half of claims are entirely self-service, product owner Vicky Coatesworth tells PublicTechnology
‘This year has really made the case for what we’re trying to do’
At the end of a challenging year, local government chiefs discuss the impact on digital and data