As work continues on the imminent switch-off of the UK’s 30-year-old customs IT platform, many of its users believed that issues with government internal systems meant that they too were facing imminent closure. PublicTechnology investigates.

Ministry of Defence and Home Office are among those reprimanded over major backlogs that caused ‘significant distress’ to individuals. PublicTechnology finds out more.

Department for Education’s Sanctuary Buildings saw occupancy double after Jacob Rees-Mogg’s letter in mid-April

PublicTechnology listened in as senior officials and commercial partners got together to discuss how better sharing and use of data can help transform citizen services

The Government Digital Service recently renewed its collaboration agreement with an overseas counterpart whose achievements it would surely love to emulate. PublicTechnology finds out more.

The recently published Government Cyber Security Strategy set out a range of ambitions to make the public sector safer. PublicTechnology gathered a panel of experts to find out more about how it will do so.

Local and central government experts joined a recent PublicTechnology webinar discussion exploring strategies to modernise public services and their progress so far

PublicTechnology met with the recently appointed Heather Wheeler, who reveals that overcoming difficulties with tech has been ‘an absolute joy’ – although she still appears to have some challenges with unfortunate remarks

A new three-year plan sets out ambitious objectives for departments’ use of tech, including a commitment to improve scores of the biggest citizen services. PublicTechnology gets the lowdown from civil service chief operating officer Alex Chisholm.

A recent PublicTechology webinar discussion saw an expert panel examine the major issues that will shape how civil servants work for years to come

Online notice reveals controversial trials are to be expanded into a national service – about which government, law enforcement, watchdogs and all the UK’s major ISPs declined to answer questions from PublicTechnology

Five years after being established, the Data Science Campus of the ONS wants to do more to help address government's biggest policy issues – while still retaining its innovative edge. PublicTechnology finds out more.

Applicants tell PublicTechnology that they have been provided with little information on the processing delays that mean they cannot leave the UK – even for births or funerals – and struggle to prove their right to live and work in this country

In this exclusive Q&A – and ahead of a keynote presentation at PublicTechnology Live this month – the tax agency’s CDIO Daljit Rehal discusses his transformation priorities, including reforming the supply chain, tackling legacy IT, and a major push towards low code

The Welsh Government has created an agency to drive technology innovation throughout the country’s public services. Its recently appointed co-leaders, Harriet Green and Myra Hunt, tell PublicTechnology about their digital plans for the nation

Information is not in a ‘reportable format’ according to immigration Kevin Foster, as other data shows more than 85,000 are now waiting for a decision – and department declines to provide an update on new casework system

PublicTechnology’s attempts to find out more about the Counter-Disinformation Unit were rebuffed after a minister was consulted

As much as half of government’s near-£5bn annual spend on IT is dedicated to the maintenance of ageing or unsupported tech. A range of digital leaders tell PublicTechnology about the issues they face with legacy, and how they can be addressed.

Digital and data once again had a starring role in supporting – and, occasionally, hampering – government’s work this year. PublicTechnology looks back at the most significant events.

The rate of inconclusive results tripled between summer and autumn, while some patients have reported receiving notice of void results that were then rescinded. PublicTechnology investigates.

Faced with a Herculean hiring drive as coronavirus restrictions took hold, the department could not recruit candidates in the usual ways. PublicTechnology finds out it what did instead.