Features
Why government is ‘failing’ on AI openness
The body dedicated to upholding ethical standards across the public sector has published a major report examining how to ensure those standards are not threatened by AI and automation
Qualified success – how apprentices are making a big impact at HMRC
About one in 10 of the department’s workforce are apprentices, and its development programmes...
‘You can talk to a nurse and book your appointment, without leaving Facebook’ – inside NHS Digital’s inclusion drive
Social media training for nurses and tools for people with sensory impairment are among projects...
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North Lanarkshire’s plan for a future-proof council
With ambitious plans for digital infrastructure, online services, and cloud migration, one local authority has a busy year ahead. Gill Hitchcock reports.
The biggest government tech stories of 2019 – part two
Completing our 2019 round-up with the rundown of the five biggest stories of the year
The biggest government tech stories of 2019 – part one
We round up the events and trends that shaped the year
Why ‘changes in technology and society’ prompted a review of Scottish FOI laws
The Scottish Information Commissioner discusses the impact to date of freedom of information legislation and how he wants the law to operate in the future
Access all areas – inside GDS’s accessibility empathy lab
The digital agency is aiming to raise awareness of the issues faced by many citizens and ensure that their physical or cognitive conditions are no barrier to using government’s online services. PublicTechnology went along to find out more.
EXCL: Councils across UK in race to update four in 10 PCs as Windows 7 death knell nears
PublicTechnology research reveals that, as authorities entered the last weeks of Windows 7 support, vast swathes of their computers were still running the decade-old OS
Election 2019: Which party has most to say on digital, data and technology?
Examining the language of each party’s manifesto reveals significant differences in the amount and focus of proposals related to technology and data policy – as well as in the wider themes of each document
Conservative manifesto: five tech takeaways
Rounding up the Tories’ key pledges in the area of digital and data, including a new cybercrime force and tax incentives for investments in cloud computing
Could AR/VR augment the public sector?
Government has only dabbled with augmented and virtual reality so far, but the technology has a range of potential use cases, according to Jeremy Dalton of Immerse UK and PwC
How digital triage is cutting queues for urgent care
Digital self-check-in at an NHS centre in London enables patients to be attended to within a few minutes. Gill Hitchcock reports.
How has the online voter registration service coped with 100,000 users a day?
Since MPs voted in favour of a December election, upwards of 3.5 million registrations have been processed digitally
Labour manifesto: five tech takeaways
The free broadband plan has attracted attention, but the party has a number of other proposals for the use and regulation of technology. PublicTechnology rounds up the major manifesto policies
Can Hull become the world’s smartest city?
The city has ambitious plans, and benefits from ubiquitous access to full-fibre broadband. PublicTechnology talks to the council’s digital and IT chief to find out more
DCMS perm sec on why the National Data Strategy is ‘not about building systems – it’s about how we work’
After returning to lead an organisation with an expanded roster of responsibilities, Sarah Healey discusses how DCMS can best lead the drive to improve data use and sharing
Is the public sector ready for the end of Windows 7?
Today marks two months until Microsoft ceases support for its decade-old operating system. PublicTechnology discovers that government is tight lipped about how widely the technology remains in use across Whitehall
Life hacks – a year at the National Cyber Security Centre
The NCSC’s annual report reveals that a public sector entity or business is hit with a major cyberattack about twice each day. PublicTechnology looks at the biggest risks facing government and how they can be mitigated
Homes England looks to digital to help fix a broken housing market
The government’s housing body is adopting agile, cloud and a DevSecOps model in a bid to become the engine of transformation in the housing market. Gill Hitchcock reports.
Interview: How a ‘permeable civil service’ can help tech start-ups
Former No.10 and Cabinet Office policymaker William Newton now leads a growing technology firm. In this Q&A, he compares the joys and frustrations of each, and the skills learned in Whitehall he has taken to his new career
Interview: NHS CCIO on why transformation needs to be driven locally
Simon Eccles talks to Gill Hitchcock about AI, apps, open APIs and uniting innovative SMEs with clinicians to transform the health service
How digital records are changing NHS care in Wales
e-Health records are enabling pharmacists to make informed decisions about treating patients and relieve pressure on GPs, writes Gill Hitchcock
AI fought the law?
The relationship between artificial intelligence and the law is receiving ever greater focus – while somehow becoming less clear. PublicTechnology looks at the role that regulators and lawmakers will play in the coming years