Features
Serious Fraud Office uses artificial intelligence to crack real crimes
Chief technology officer Ben Denison discusses how the organisation is using technology to get on top of increasingly vast and complex cases of bribery, fraud, and corruption
‘It can really bring to life the work we do’ – how the DWP got social media savvy
Digital engagement leaders tell PublicTechnology about the department’s use of Twitter...
Liam Maxwell: ‘Transformation is nothing to do with tech – it is about a change of business model’
Government's national technology adviser discusses why getting digital reforms through the...
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Interview: government DDaT skills chief on her work to recruit and develop digital leaders
PublicTechnology talks to the head of capability for the civil service’s DDaT profession, Holly Ellis, about how the mantra of ‘do things once’ is being applied to help departments hire and train digital talent
By students, for students – digital life at the University of Lincoln
Director of digital student life Tom Wright tells PublicTechnology about how the university’s approach to social media is led by students
How Skype is ending isolation for NHS staff in Wales
After piloting the technology for non-clinical use, Gill Hitchcock reports on how primary care managers in south Wales are looking to overcome confidentiality issues to explore its potential for GP consultations
A Closer Look – assessing a mixed first year for the Government Transformation Strategy
Rob Driver of techUK looks at the big questions facing the government as it approaches the halfway point of its big-ticket digital and data plan
DVSA drives digital transformation to keep citizens and staff on the road
The Driver and Vehicle Standards Agency’s digital chief James Munson tells PublicTechnology about the organisation’s investments in people, technology, and a wide range of new services – and why that will not include an online theory test
GDPR: how did we get here, and what on earth happens next?
We are now, at last, all living in a GDPR world. PublicTechnology asks what – if anything – that means, and looks back on the journey we took to get here
How digital therapy is helping NHS patients in Lincolnshire
The head of Lincolnshire's steps2change service tells PublicTechnology about its use of online CBT and how the digital therapy landscape might evolve
The library where councils can borrow the building blocks of a ‘Lego’ government
A number of large local authorities have already signed up to a new library for sharing service-design templates. PublicTechnology finds out more
Interview: Police ICT CEO on his drive for savings and standards
Recently appointed boss Ian Bell discusses his mission to ‘repair trust’ in the company while helping forces get the most out of technology
Voice activation, service transformation, and deliberately delayed mortgages – six things we learned at Sprint 18
The relaunched annual GDS event shone a light on the government’s key digital-transformation strategies and initiatives for the coming months and years. PublicTechnology went along to find out more
Using IT to unblock beds in Kent
Kent County Council’s care leaders tell Gill Hitchcock about the IT system which flags pressures on services, identifies spare capacity, and helps avoid a crisis
'Now, 65p of every pound we spend is invested back into Manchester'
Manchester City Council's CIO Bob Brown talks to PublicTechnology about the authority's transformation agenda and how it is ensuring the money it spends on IT goes back into the city
Why cloud is no longer ‘a dirty word in policing’
Senior officers discuss how cloud and digital technologies are helping law enforcement do their job
How the Parliamentary Digital Service is working to keep the Commons secure
Following a major cyberattack and revelations of shared passwords, the team charged with protecting Parliament has been on a drive to help MPs stay safe
NSA: ‘We have not responded to a zero-day in two years – our adversaries are hitting known vulnerabilities’
Cybersecurity unit director reveals how US intelligence agency is working to spread best practice by promoting openness and collaboration
NCSC’s Dr Ian Levy on why the UK must ‘turn cybersecurity into a science’
The technical director of the National Cyber Security Centre tells PublicTechnology about the organisation’s achievements so far, and what it is doing to prepare for an inevitable cyber emergency
Interview: Surveillance Camera Commissioner discusses his mission to protect privacy and human rights
As an ever-greater volume of increasingly sophisticated devices watch us all, PublicTechnology talks to regulator Tony Porter about his office’s role in ensuring surveillance is always used ‘proportionately and sensitively’
‘Students don’t necessarily want more digital – they just want it used better’
The innovation leaders of higher-education technology body Jisc talk to Gill Hitchcock about spreading digital excellence and developing shared services for UK universities and colleges
GDPR: Five things we will only discover after 25 May
However well versed the public sector is in the text of the incoming regulation, some questions will not be answered until the law is a living, breathing – and enforcing – entity. With two months until GDPR becomes law, PublicTechnology examines the biggest known unknowns
Scottish Government inverts tech procurement to help public sector buy ‘what you do not know exists’
The CivTech scheme starts with a problem, not a solution, and encourages public sector agencies to work with start-ups and entrepreneurs to develop ideas
Drones and the city of the future
Nesta’s Flying High Challenge is working with five UK cities to explore the use of drones in the delivery of public services. PublicTechnology talks to programme manager Nishita Dewan to find out more