Department signs deal with specialist technology firm that will provide a platform to enable Universal Credit teams to expand research efforts and generate feedback in a number of different ways
The Department for Work and Pensions has signed a deal for user-testing technology intended to provide “holistic insights” into the experiences on claimants of Universal Credit.
In September 2023, the DWP entered into a one-year deal with specialist software firm UserTesting Technologies. The contract, which is valued at £113,400, covers the use of the company’s UserZoom system, which the procurement notice describes as a public cloud-hosted “user testing and insights platform”.
The text of the contract indicates that the technology will help the department expand its current testing efforts and derive a greater range of feedback from benefit recipients.
“This is a user-research specific tool which will enable UC to scale our research and to capture more representative and holistic insights through a variety and combination of methods,” the document says.
Related content
- Government spends £66m extending deal for testing new digital services and IT systems
- ‘Our current set-up is unsustainable’ – DWP modernisation project signs £1m deal to progress work on unified digital service for benefits
- Government testing identifies accessibility issues on 99% of public sector websites
According to the product listing for UserZoom on government’s Digital Marketplace platform, the supplier employs user-experience experts that can provide “research support, advice and training” and deliver on behalf of clients research projects intended to “obtain core usability metrics: effectiveness; efficiency; [and] satisfaction”.
Research conducted can encompass both “remote moderated and unmoderated testing” and the technology is designed to “provide in-depth quantitative and qualitative insights to understand, measure and improve digital experiences”.
Users provide input directly via “intercept surveys” that can be offered on web browsers or apps, as well as by giving “think-out-loud feedback with transcriptions”.
Data can also be gathered via tools including “heatmaps, clickstreams, card sorting, [and] tree testing”. The platform can provide organisations “real-time reporting [and] automated dashboards”, and data can exported for use in third-party analysis tools like Microsoft Power BI or IBM SPSS.
Procurement records indicate that UserTesting Technologies has previously won six-figure-plus contracts to provide its testing software to the government bodies including HM Revenue and Customs, the Government Digital Service, Department for Education, the Intellectual Property Office and the Met Office.
This web page can be a walk-via for the entire information you wished about this and didn抰 know who to ask. Glimpse right here, and also you抣l definitely uncover it.
Thanks for the thoughts you are sharing on this blog site. Another thing I’d really like to say is always that getting hold of some copies of your credit history in order to scrutinize accuracy of each and every detail could be the first action you have to execute in credit score improvement. You are looking to clean up your credit profile from destructive details mistakes that mess up your credit score.
Awesome! Its really amazing paragraph, I
have got much clear idea regarding from this article.
https://dday.tistory.com/68
https://download.beer/wp-content/uploads/2020/12/odin-character-image-1.jpg
https://download-install.com/59
https://dnolife.net/software/evernote/
purple pharmacy mexico price list: Mexican Easy Pharm – Mexican Easy Pharm
mexico pharmacies prescription drugs https://mexicaneasypharm.shop/# mexican pharmaceuticals online
mexican rx online
https://cytpharm.shop/# purchase cytotec
buy cheap prednisone
https://dappharm.com/# cheap priligy
buy prednisone without rx
https://semapharm24.com/# buy rybelsus online
how can i get prednisone online without a prescription
https://semapharm24.com/# semaglutide tablets
can i buy prednisone online in uk
https://semapharm24.com/# generic rybelsus tabs
can you buy prednisone
http://semapharm24.com/# buy rybelsus online
prednisone otc price
https://semapharm24.com/# buy rybelsus online
buy prednisone online uk
https://kamapharm.com/# Kama Pharm
prednisone canada prices
http://kamapharm.com/# Kama Pharm
by prednisone w not prescription
http://semapharm24.com/# Sema Pharm 24
prednisone 20 mg tablets
https://honeytipit.tistory.com/entry/ED86B5EC9881EC8B9C-EC9EACEB829CECA780EC9B90EAB888?category=889549
http://kamapharm.com/# Kamagra 100mg price
prednisone 50 mg buy
http://cytpharm.com/# buy cytotec online fast delivery
prednisone online australia
https://semapharm24.com/# generic rybelsus tabs
generic prednisone for sale
https://farmaprodotti.com/# top farmacia online
farmaci senza ricetta elenco
http://farmatadalitaly.com/# acquisto farmaci con ricetta
migliori farmacie online 2024
http://farmaprodotti.com/# farmaci senza ricetta elenco
Farmacie online sicure
http://farmasilditaly.com/# pillole per erezioni fortissime
comprare farmaci online all’estero
https://kakaotaxi.dasgno.com/page/5
pillole per erezione in farmacia senza ricetta: FarmaSildItaly – kamagra senza ricetta in farmacia
farmacie online sicure
Game rules can vary between casinos.: phmacao com login – phmacao com login
Many casinos host charity events and fundraisers.: phmacao club – phmacao com
Gambling can be a social activity here. https://phtaya.tech/# Casino visits are a popular tourist attraction.
http://winchile.pro/# La ruleta es un juego emocionante aquГ.
Game rules can vary between casinos.
win chile winchile casino La variedad de juegos es impresionante.
Los juegos en vivo ofrecen emociГіn adicional.: jugabet chile – jugabet
https://phtaya.tech/# The casino industry supports local economies significantly.
п»їCasinos in the Philippines are highly popular.
The casino industry supports local economies significantly. https://taya777.icu/# The ambiance is designed to excite players.
Gambling can be a social activity here.: phmacao.life – phmacao.life
http://winchile.pro/# Muchos casinos tienen salas de bingo.
The Philippines has several world-class integrated resorts.
Gaming regulations are overseen by PAGCOR. http://jugabet.xyz/# Las reservas en lГnea son fГЎciles y rГЎpidas.
https://winchile.pro/# Las redes sociales promocionan eventos de casinos.
Visitors come from around the world to play.
Slot machines feature various exciting themes.: phtaya login – phtaya.tech
п»їCasinos in the Philippines are highly popular.: taya777 register login – taya777.icu
High rollers receive exclusive treatment and bonuses. http://winchile.pro/# Los casinos garantizan una experiencia de calidad.
http://phtaya.tech/# Casinos offer delicious dining options on-site.
Casinos offer delicious dining options on-site.
taya365 com login taya365 Players enjoy a variety of table games.
Es comГєn ver jugadores sociales en mesas.: jugabet casino – jugabet chile
https://phtaya.tech/# Responsible gaming initiatives are promoted actively.
High rollers receive exclusive treatment and bonuses.
Poker rooms host exciting tournaments regularly.: phtaya login – phtaya casino
Resorts provide both gaming and relaxation options. https://jugabet.xyz/# Muchos casinos tienen salas de bingo.
http://taya777.icu/# The casino scene is constantly evolving.
Casino visits are a popular tourist attraction.
https://www.ohgunstory.com/entry/EBA788ED81ACEB8BA4EC9AB4EC9CBCEBA19C-ED9484EBA6ACECA0A0ED858CEC9DB4EC8598-ED9598EAB8B0-MARP
Algunos casinos tienen programas de recompensas.: jugabet casino – jugabet casino
The casino experience is memorable and unique. https://winchile.pro/# Las aplicaciones mГіviles permiten jugar en cualquier lugar.
http://taya365.art/# Most casinos offer convenient transportation options.
Security measures ensure a safe environment.
La pasiГіn por el juego une a personas.: win chile – winchile
The casino scene is constantly evolving. https://taya777.icu/# Live dealer games enhance the casino experience.
https://phmacao.life/# The ambiance is designed to excite players.
Many casinos provide shuttle services for guests.
Many casinos provide shuttle services for guests.: taya777.icu – taya777 app
http://taya777.icu/# The Philippines has a vibrant nightlife scene.
Many casinos host charity events and fundraisers.
Players can enjoy high-stakes betting options. http://phmacao.life/# Gambling can be a social activity here.
Most casinos offer convenient transportation options.: phtaya casino – phtaya
http://taya365.art/# Casinos often host special holiday promotions.
Players often share tips and strategies.
Security measures ensure a safe environment. http://phtaya.tech/# The casino industry supports local economies significantly.
https://winchile.pro/# La competencia entre casinos beneficia a los jugadores.
Some casinos feature themed gaming areas.
https://winchile.pro/# Los juegos de mesa son clГЎsicos eternos.
Slot machines attract players with big jackpots.
Slot tournaments create friendly competitions among players.: taya777 – taya777 register login
The Philippines has a vibrant nightlife scene.: taya777 register login – taya777 register login
http://taya777.icu/# A variety of gaming options cater to everyone.
Gaming regulations are overseen by PAGCOR.
Los juegos en vivo ofrecen emociГіn adicional.: win chile – winchile
http://winchile.pro/# Los pagos son rГЎpidos y seguros.
The Philippines has several world-class integrated resorts.
The gaming floors are always bustling with excitement.: phtaya login – phtaya
win chile winchile.pro La adrenalina es parte del juego.
Las apuestas mГnimas son accesibles para todos.: winchile casino – winchile
http://phmacao.life/# The poker community is very active here.
Many casinos host charity events and fundraisers.
http://phtaya.tech/# Live music events often accompany gaming nights.
Poker rooms host exciting tournaments regularly.
Los jugadores deben conocer las reglas.: winchile – winchile
taya365 taya365 Slot machines feature various exciting themes.
Loyalty programs reward regular customers generously. http://phmacao.life/# Slot machines feature various exciting themes.
https://phtaya.tech/# Promotions are advertised through social media channels.
Promotions are advertised through social media channels.
Casino visits are a popular tourist attraction.: taya365 com login – taya365
https://jugabet.xyz/# Los torneos de poker generan gran interГ©s.
Most casinos offer convenient transportation options.
Manila is home to many large casinos.: phmacao com login – phmacao.life
taya365 com login taya365 com login The casino industry supports local economies significantly.
http://taya365.art/# Promotions are advertised through social media channels.
The casino experience is memorable and unique.
Casinos often host special holiday promotions. http://taya777.icu/# Many casinos offer luxurious amenities and services.
La ruleta es un juego emocionante aquГ.: winchile casino – winchile
https://phmacao.life/# The casino atmosphere is thrilling and energetic.
Slot machines feature various exciting themes.
Los casinos organizan noches de trivia divertidas.: jugabet chile – jugabet
https://phmacao.life/# Poker rooms host exciting tournaments regularly.
Casinos often host special holiday promotions.
phtaya phtaya login The ambiance is designed to excite players.