October 2023

5 Minutes
Education and skills News

MPs urge better use of people data to create ‘transparency and efficiency improvements within government’

A report from parliament’s Public Administration and Constitutional Affairs Committee finds that information from the annual Civil Service People Survey could be utilised to create action plans and tackle problems […]...
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6 Minutes
Government and politics News

PM’s Whitehall chief ‘cannot recall’ why he turned on disappearing WhatsApps during pandemic

The ongoing public inquiry this week heard evidence from the former principal private secretary to prime minister Boris Johnson, who claimed he did not remember the ‘rationale’ for auto-deleting messages […]...
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3 Minutes
Government and politics Highlights News

Departments’ online services must hit 80% digitisation and user satisfaction to meet ‘great’ standard

Transformation roadmap published last year set a target for two thirds of the 75 services defined as being among government’s most used or critical to meet a defined ‘great’ standard […]...
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2 Minutes
News Society and welfare

DWP Personal Independence Payment tribunal decisions stored as ‘digital images’ on casework system

Departmental minister claims that assessors from Atos and Capita have access to case details, but some information – including tribunal decisions – is recorded in static digital images rather than […]...
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