Mid Sussex implements Arcus transformation project

Mid Sussex District Council has successfully implemented an Arcus Global solution to implement Salesforce as a Platform for Government to replace its legacy applications.

The council says the move, which follow soft market testing, has been made in an attempt to drive transformation and speed up the roll-out of digital services.

The deal will see the replacement of existing customer relationship management and waste management solutions in parallel.

Simon Hughes, Head of Digital at the council, said: “As a council we understand how investment in the right technology can improve the services we provide while increasing efficiency across the organisation.”

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He said that Arcus has been selected due to its understanding of the council’s end-to-end business processes.

The project was delivered in less than two months, after the supplier overcame architectural and technical issues.

Arcus worked with the council using agile technology, allowing the final configuration to meet the pre-designated business objectives, Hughes added.

Denis Kaminskiy, chief executive at Arcus said ” We continue to build our partnership with the council to accelerate the transformation agenda and bring forward the business benefits that digital technology enables”

Mid Sussex includes the towns of East Grinstead, Haywards Heath and Burgess Hill. It covers an area of 129 square miles. The population of the area is around 139,000.

Colin Marrs

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