UK councils can look to New York for an example of how to use data to drive service improvements, according to Socitm.
The representative body for public sector ICT workers has launched a briefing examining how the Big Apple uses Big Data.
It recommended that UK cities should replicate the New York’s success by setting up a series of Mayor’s Office of Data Analytics (MODA).
New York’s MODA was created in April 2013, with a brief to work with agencies to implement data-driven solutions.
According to Socitm, MODA has developed a city-wide platform so that data relating to single addresses, businesses or individuals can be shared between agencies.
It also oversees data projects, liaises with outside partners and ensures compliance by city agencies with the US Open Data Law.
The report continued: “MODA is headed by a chief analytics officer who reports upwards to those with obviously strategic interests (strategic planning, operations, economic development and ICT).
“The role is now supported by a director of analytics, a director of public affairs and a director of strategy and operations”
According to Socitm, a similar model in the UK could assist with shared services initiatives, identify planning violations and empty homes, fight fraud, target food safety inspections and boost business growth.
Socitm concluded that “using data does not require vast numbers of specialised personnel, new layers of bureaucracy or the procurement of high-end technology”.