Outsourced deal set to save £200,000 a year

A Welsh council has signed a seven year contract with ICT supplier Civica to deliver revenue and benefits services.

Denbighshire County Council says that a new strategic partnership will create a new processing centre which will aim to provide services for other public sector organisations in Wales.

Savings accruing to the council over the course of the contract are estimated at £200,000 per year.

The council’s lead member for finance, Julian Thompson-Hill, said: “The agreement means we can look to the future knowing we can not only maintain but improve and grow the work we do in Denbighshire and actually create more jobs further down the line through taking on work for other authorities.”

The agreement will see 74 of the council’s staff transferring to Civica, following discussions with staff and unions.

Simon Downing, Civica chief executive, said, “Denbighshire already delivers a high performing service and, together with our experience in transforming services, we will build on this to drive innovation, efficiency and growth.”

The council has not revealed the cost of the deal with Civica.

Colin Marrs

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