A dedicated covert team of specialised officers focused on tackling sexual abuse against children perpetrated online tells MPs that offenders operate with ‘impunity’ on what has become a ‘favoured platform’ […]...

Following a series of highly critical public interventions from the country’s information commissioner, Scotland’s most senior politician has said that almost all requests received by the government are handled compliantly […]...

Outsourcing giant is now the main contractor for HM Passport Office’s contact centre and other business services after it was drafted in to help previous provider Teleperformance deal with backlogs […]...

Force extracted and shared the entire contents of a crime complainant’s phone in a way that “exposed them to further risk and distress”, according to watchdog the Information Commissioner’s Office […]...

The force will use a tech system powered by artificial intelligence to record, transcribe and automatically categorise a total of more than 20,000 calls made by the public every week […]...

As part of a fraud crackdown, government has unveiled a new nationwide unit which will bring together law enforcement and the wider public sector with representatives from the commercial world […]...

The global human rights charity has taken part in a recent feedback exercise to air its opposition to expanded use of a technology that Westminster has promised to ‘ramp up’ […]...

The justice department has retained a specialist consultancy to provide extra resources on demand to help kickstart key service transformation projects, before handing over to internal teams to take forward […]...

The department has taken on additional staff, as well as deploying new technology systems and means of using data, but a committee has warned that mistakes are still being made […]...