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Communities, housing and planning

5 Minutes
Communities, housing and planning News

ICO reprimands Hackney for ‘clear and avoidable error’ – but council claims watchdog ‘has misunderstood the facts and misapplied the law’

Sam Trendall July 19, 2024 90 Comments on ICO reprimands Hackney for ‘clear and avoidable error’ – but council claims watchdog ‘has misunderstood the facts and misapplied the law’
The UKs data regulator has issued the council with a formal reprimand, but the two parties differ over the extent to which the authority could have taken additional security measures […]...
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3 Minutes
Communities, housing and planning News

Glasgow Council: ‘This is not a technology strategy, and cannot be delivered by technology alone’

Sofia Villegas and PublicTechnology staff July 18, 2024 5 Comments on Glasgow Council: ‘This is not a technology strategy, and cannot be delivered by technology alone’
Scotland’s largest city has published its first digital plan since 2018, with a focus on enabling citizens to get the most out of tech, rather than on major reform schemes […]...
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3 Minutes
Communities, housing and planning News

North Northamptonshire creates £150k strategy and change role to ‘create solutions across the system – not just the council’

Sam Trendall July 1, 2024 10 Comments on North Northamptonshire creates £150k strategy and change role to ‘create solutions across the system – not just the council’
Local authority that serves a population of 360,000 and spends an annual total of about £400m has established a new senior management post to deliver an ambitious programme of reform […]...
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3 Minutes
Communities, housing and planning News

West Oxfordshire District Council maintains reduced helpline hours after ‘clear shift to online services’

Sam Trendall June 25, 2024 15 Comments on West Oxfordshire District Council maintains reduced helpline hours after ‘clear shift to online services’
Local authority, which serves population of 115,000 residents, conducted a trial in which more staff were dedicated to helplines during the lunchtime rush, while phones were shut from 2pm onwards […]...
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11 Minutes
Communities, housing and planning Features Highlights

Blackpool’s Silicon Sands vision and how AI supports social work in Coventry – six things we learned at Socitm President’s conference

SA Mathieson June 21, 2024 29 Comments on Blackpool’s Silicon Sands vision and how AI supports social work in Coventry – six things we learned at Socitm President’s conference
At the Birmingham event, local authorities and NHS bodies shared plans and experiences on issues including datacentre investment, clearing helpdesk queues and why some transformation leaders hate the word ‘digital’ […]...
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