Courts' mobile innovation nominated for national award

Written by Mel Poluck on 5 June 2017 in News

Her Majesty’s Courts and Tribunals Service digital tool for ushers is ‘foundation for future innovation’ and sole department nominee in its category

HMCTS describes it as “the first step from paper to digital providing the foundation for future innovations" Credit: PA Images

A digital service developed for Her Majesty’s Courts and Tribunals Service (HMCTS) enabling ushers to more effectively manage visitors to magistrates’ courts has been nominated for a national award.

The ‘Ushers digital clipboard’ is the only innovation from a government department to be nominated for a Digital Leaders award in the ‘mobile innovation of the year’ category.

The annual ‘DL100 Awards’ recognise the achievements of digital leaders, councils, apps and collaborations and is led by Digital Leaders, an initiative that promotes cross-sector digital transformation through initiatives including Digital Leaders Week, which runs 19-23 June.


The tool, developed with ATOS, provides ushers a single view of hearings as they progress with information including names of defendants, solicitors, interpreters and witnesses; room numbers in which cases will be heard; theme tags; as well as status updates such as ‘required in court’, ‘in court’, ‘seen’, and ‘case complete’.

HMCTS describes it as “the first step from paper to digital providing the foundation for future innovations such as self-registration; text updates and live waiting screens.”

It is part of a raft of digital improvements currently underway by HMCTS and the Crown Prosecution Service (CPS) to improve the experience for everyone in the criminal justice system including judiciary, victims, witnesses, defendants and justice professionals. The programme’s keystone is the Criminal Justice System Common Platform Programme which will replace existing HMCTS and CPS case management systems with a single online source of case material.

DL100 Award winners will be selected from a public vote – which the public can cast online via the Digital Leaders website – and judges scores.

Judges include digital public sector heavyweights Cabinet Member for Finance, Technology and Growth at Camden Council Theo Blackwell, former Cabinet Office Minister Lord Francis Maude, Chief Executive of Islington Council Lesley Seary and Chief Executive of the Driver and Vehicle Licensing Agency (DVLA) Oliver Morley.

Winners will be announced on 22 June at a ceremony in London.

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