The proportion of helpline interactions that are caused by the departments’ errors and delays, or by a mistake on the part of the user, has risen sharply in recent years […]...
PublicTechnology dives into the detail of HM Treasury’s recently published efficiency plans document This month’s Spending Review saw government departments committing to combined annual efficiency savings of £13.8bn by 2028-29, […]...
Ministers have begun investing a funding package with support for initiatives including a project to help solve challenges in commercialising ideas, as well as a programme to train computing teachers […]...