The tax agency posted marked growth in the use of online and app services during FY24, but the handling of written correspondence and telephony continued to fall well below targets […]...
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MoJ appoints minister to oversee AI and digital reform
Heidi Alexander will have a brief covering ongoing reform of the courts system while, at the DWP, Andrew Western has been given a ministerial remit covering digitisation and workplace transformation […]...
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Cabinet Office signs £7m contract for government digital skills platform
Government’s central department has awarded a deal to educational services specialist Pearson, which will provide Whitehall organisations with an online platform enabling civil servants to track their training and skills […]...
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