Government agency opens hiring process for quartet of IT leadership posts

Credit: Crown Copyright/Open Government Licence v3.0

The Driver and Vehicle Licensing Agency is recruiting four senior technology positions, whose roles will cover efforts to tackle legacy IT and create a better “digital workplace” across the organisation.

The agency is advertising vacant posts as: infrastructure legacy transformation lead; head of digital workplace; head of IT operations; and head of IT service management. 

The successful candidate for the legacy transformation role will assume overall responsibility “for the development of the technical roadmap of the legacy estate from an infrastructure perspective and [will] lead the programme of work to upgrade services to ensure they are secure and supportable”. The postholder will work with architects and engineers to create and implement a “Legacy Roadmap” – and update senior management on their progress.

The digital workplace position comes with a remit to “deploy, manage and develop skills to achieve productivity and service level agreement improvements, maintaining effective relationships with key stakeholders whilst taking into account the needs of end users”. Key technologies covered in the digital workplace brief will include Microsoft 365, ServiceNow, and various access and identity-management tools.

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The head of IT operations will sit at the head of a team of more than 50 engineers and will be expected to ensure that the DVLA’s technical skills are well aligned to the organisation’s overall IT strategy. 

Leading the agency’s IT service management, meanwhile, will involving “ensuring that IT service is delivered, managed, monitored and executed against service level agreements, performance and cost targets and in adherence with standard policy and process”.

All of the positions are civil service grade 6 roles, based at DVLA headquarters in Swansea, and offering a salary of between £61,940 and £71,535. In each case, applications are open until 11.55pm on 6 November with interviews expected to take place during the week commencing 5 December.
The DVLA said: “We’re at the forefront of digital within government, providing new and improved services that are reliable, easy to use and offer value for money for our customers. With over 49 million driver records and over 40 million vehicle records, the opportunity to work at this scale is unrivalled across the region. Our services generate billions in revenue and make a difference to the lives of 9 out of 10 households in the UK.”

Operating as an executive agency of the Department for Transport, the DVLA is responsible for overseeing the registration of licensing of drivers across England, Wales and Scotland, and vehicles throughout the whole of the UK. Its duties also include selling personalised registration plates, and taking enforcement action against people that have evaded vehicle tax.