New government tech services framework includes £600m lot for major transformation programmes

Technology Services 3 opens for bids

Credit: Pxhere

The £2bn Technology Services 3 framework has opened for bids and is seeking suppliers for new a segment designed to support government bodies in delivering large service transformation schemes.

The procurement vehicle is intended to run for four years and will feature five lots, the first of which is dedicated to “technology strategy and service design”. This will be worth an estimated £320m to the chosen suppliers – of which there are 118 on the incumbent Technology Services 2 framework.

Providers on this lot will offer analysis of public bodies’ existing capabilities and assessments of gaps in skills and infrastructure. The first lot also addresses support with business models, business and technology architectures, financial management, and the development of roadmaps.

The second lot, worth £260m, is for suppliers of “transition and transformation” services. This lot aims to address government agencies’ need for risk analysis, auditing, change management, and decommissioning of legacy technology. This section on the second tech services deal features 122 firms.

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The third lot, which covers “operational services”, is split into four sub-sections: end-user services (worth £320m); operational management (£230m); technical management (£60m); and application and data management (£330m).

As with the first two lots, this third section is identical to the previous iteration of the framework – which respectively included 99, 103, 103, and 92 suppliers on the four sub-sections.

Technology Services 2 concluded with a fourth lot for “programmes and large projects” that was split into two segments – one for programmes requiring government Official security classification, and one for those that need an even higher level of clearance.

The new framework diverges from its predecessor here, with a unified fourth lot dedicated to “major services transformation programmes”. Valued at £580m, this is comfortably the biggest lot.

Suppliers in this section will be expected to deliver any, some or all of the services in the prior three lots, as well as “programme and/or project management; risk management; issues management; financial management; [and] resource management”.

Buyers will be able to use this lot to appoint single suppliers, or to work with multiple providers.

The fifth and final lot, worth an estimated £100m, is for “service integration and management”. Companies appointed to this lot will be asked to provide a range of consultancy and delivery support with service-integration programmes.

Firms interested in bidding for a spot on the framework are invited to take part in webinars that will be hosted by Crown Commercial Service on 10 and 11 November.

Bids can be submitted until 3 December, with a 48-month deal due to come into effect on 8 April – five months in advance of the expiry of Technology Services 2.


Sam Trendall

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