April 2020

Communities, housing and planning Health and social care -9 Minutes

Analysis: A few pioneers, but councils and NHS still show limited uptake of digital outcomes

After four years, usage of the government’s flagship vehicle for agile service design support is still predominantly used by Whitehall. PublicTechnology research assesses uptake so far among local government and […]...
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Business and industry Health and social care -6 Minutes

‘The stakes feel higher but, with good practice, it need not be scary’ – NHS.UK design lead on responding to coronavirus

The current crisis has placed an unexpected – and perhaps unwelcome – weight of responsibility on service designers. The NHS website’s lead designer Dean Vipond discusses how to cope with […]...
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