Organisation issues guidance on use of removable media

The Legal Aid Agency has revealed that it is trialling the use of data-sharing methods that would reduce its “reliance on sending USBs and CDs”.

The organisation said that it is working with two suppliers on pilot programmes, and will issue updates on their progress next year.

In the meantime, the LAA has published new guidance to remind external providers of their “legal requirement to only send encrypted removable media in support of applications and bills”.

“Providers should avoid submitting removable media in an unencrypted state,” the agency said. “If we receive unencrypted items, we will still process the information contained on the removable media. But we are not able to take the risk of data loss by returning unencrypted media either through the post or by DX. We would like providers to take the same approach and avoid sending unencrypted media in the first place.”

The LAA added that it is the responsibility of whoever sends unencrypted media to arrange for its secure return – otherwise such material will be destroyed within 28 days.

The new guidance reiterates advice put out by the agency in 2018.