Council seeks to replace paper-based system
Bradford Metropolitan District Council is seeking to implement technology to manage the booking of appointments and citizens’ contact with the authority’s registrar’s office.
The authority has issued an early-engagement notice outlining its intention to identify “an online system for booking appointments and recording contacts with customers to replace the existing paper-based system” used by office staff.
“The initial stage of this exercise is pre-procurement engagement to assess the state of supply of suitable systems,” the notice said.
Firms that respond with an expression of interest will be invited to attend a question-and-answer session with employees from the registrar’s office.
After the early-engagement process is complete, the council will decide whether to press ahead with a full procurement. If it does so, Bradford expects to seek a sign a five-year contract with its chosen supplier.