Council invites bids for potential six-year contract to unite disparate range of technologies managing individual services

The city council’s Public Protection and Licensing Services unit provides services to more than 14,000 business and almost half a million residents of Liverpool  Credit: PA

Liverpool City Council has set aside up to £600,000 to implement a technology platform to bring together a range of licensing, consumer rights, and public-safety services.

The council’s Public Protection and Licensing Services unit currently operates a variety of different systems to manage the services it provides to the city’s businesses and residents. These services include handling nuisance complaints relating to noise, light pollution, and hazardous waste, and complaints concerning private-sector accommodation, trading standards services, overseeing charity collecting, managing issues relating to vacant properties, and licensing for taxis, street traders, bookmakers and casinos, and publicans.

“We use a number of systems to manage these services,” the council said. “With our current contracts nearing their maximum end dates, the council is keen to explore the possibility of implementing a single ICT system to help deliver its statutory obligations around public protection and licensing services.”

The council is looking to award a six-year contract beginning on 1 April 2018. The potential worth of the deal is estimated at between £250,000 and £600,000. 

Suppliers have until 13 November to submit bids.