DVSA creates head of digital role to drive cultural change

The Driver and Vehicle Standards Agency is seeking a head of digital services to lead an expansion of the agency’s digital capability.

Take the test: DVSA wants a head of digital – Photo credit: Flickr, shrinkin violet, CC BY 2.0

The position, which a spokesman from the DVSA said had been newly-created, is advertised at a salary range of £57,855 and £66,533. It will sit in the agency’s digital team and report to the director of digital James Munson.

The new recruit will be responsible for implementing “significant business and cultural changes across the agency”, the DVSA said in the job advert.

They will oversee the delivery of a digital portfolio that sees 30 million transactions a year with a budget of £50m. The job advert also indicated that the DVSA – which won the Digital Leaders award for best cross-sector digital collaboration last year – plans to expand its digital offering.

It said that the head of digital would lead the recruitment of a “substantial digital capability” across the directorate and encouraging a greater understanding of digital and use of digital tools across the agency more broadly.

They will be expected to act as a strong advocate for digital solutions and “evangelise DVSA as a leader in digital by default service design and delivery”.


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The advert said the head of digital would introduce new processes and procedures, ensure the team uses agile, iterative development methods, and support the provision of IT services across the directorate.

“DVSA’s Digital Services and Technology directorate is a fast paced environment, where people are encouraged to come up with new ideas that will improve the organisation and are then given the autonomy they need to test them,” the advert said.

“You will play an integral part in developing and maintaining digital services which are fit for the future.”

Other responsibilities include working with technical, procurement and senior leadership teams, as well as suppliers and other Whitehall departments, including using the Government Digital Service’s digital service standard.

Applicants should have a strong technical background, including recent experience of delivering large-scale cloud-based digital services, experience of working in multi-supplier environments and an innovative approach to developing digital services.

The deadline for applications is 22 January.

Rebecca.Hill

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