City of Edinburgh Council has launched a dedicated customer service Twitter account as part of a channel shift strategy....
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Westminster deal set to reduce paper reliance
Westminster City Council has signed a deal with ICT services company Ricoh aimed at reducing its reliance on paper documents....
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Devolution ‘must not hinder service reform’
The government’s devolution plans must consider how to support service reform as well as economic growth, the Institute for Government has cautioned....
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Aberdeen launches open data hub
A hub designed to develop learning in open data has been launched in Aberdeen in what is the first of its kind in Scotland....
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