DWP urged to increase ‘targeted support’ as research finds one in six benefit recipients not online
A study commissioned by the department finds that government could help citizens gain confidence and
More than four in five government transactions ripe for automation, Turing study finds
A report from the Alan Turing Institute concludes that 140 million interactions between government and
Post Office spends millions more on deal to replace Horizon to avert ‘significant technical risk’
Value of contract with Accenture to support delivery of Strategic Platform Modernisation Programme has risen
GOV.UK One Login now used by 30 government services and 3.8 million people
Cabinet Office minister reveals that, since the start of the year, government’s new login platform
Scottish minister cites need for cyber investment as attack hits NHS staff and patient data
The NHS Dumfries and Galloway health board continues to work on recovery after last week
Leicester still unclear on whether citizen personal data was breached in cyber incident
The city council, which discovered security issue two weeks ago, has reconnected most staff and
HMRC backtracks on plans to suspend helpline services
Department announced on Tuesday that ITSA helpline would close half the year and be limited
‘Innovation will win out against increasing demand’, says departing Whitehall ops chief
As government is reshaped by a wider ‘digital revolution’, the departing chief operating officer Alex
HMRC sets 4 June shut-off date for CHIEF customs system
Customs Declaration Service now open for all imports and exports, meaning traders have entered migration
AI tool to help fact-check election claims
Full Fact has created an automated technology which is now used by similar organisations around
HMRC will use digital channels for new vape duty to ‘reduce fraud and error’
After chancellor announced tax on vaping products during budget, department claims that it ‘will look
MoD plans £20m ‘synthetic environment’ for simulation exercises
Ministry plans to boost its use of modelling and simulation tools with a new platform
Cabinet Office and Treasury urged to tackle ‘systemic and cultural barriers’ to data sharing
A newly published independent review of the work of the UK Statistics Authority has found
Home Office plans ‘test cases’ for Microsoft Copilot generative AI tool
Department signs contracts to support experimentation with possible uses of AI and automation tech, including
Strike ballot for ONS staff over demand for two days a week of in-office working
Officials at the Office for National Statistics have until Easter to vote in PCS exercise
Former Scottish minister breached rules over data-roaming incident
Michael Matheson contravened MSPs’ code of conduct by trying to claim £11,000 for charges incurred
HMRC consults on legal changes to collect more data from firms
Tax agency is inviting feedback on proposed legislative updates that will require businesses to provide
ICO probes Home Office over immigration system woes
After suffering various ‘IT incidents’ over a period of months, regulators are now on the