
Customers spend 800 years on hold to HMRC, report finds
As HM Treasury commits £51m to boost capacity of the tax agency’s helplines, an NAO

MoD and MoJ spend £100m on Oracle deals
Two of government’s biggest and most high profile departments have signed major deals for the

Birmingham Council-owned children’s services unit reprimanded over data breach of ‘criminal allegations’
The Birmingham Children’s Trust has been formally instructed to improve its policies to protect information

Armed Forces to deploy radio-wave tech to take down enemy drones
The government has unveiled a ‘game changing’ new technology that it is claimed can be

HMRC signs off £500m in deals for digital services revamp
Government’s tax agency has picked Capgemini, Netcompany, IBM and Accenture as the suppliers for a

Controversial disinformation unit focused on ‘foreign states, election risks and deepfakes’
In light of continued parliamentary questions about the much criticised and recently renamed National Security

Major projects: Government warned of skills gaps and unreliable cost estimates
A report from MPs om parliament’s Public Accounts Committee has found that departments are often

Open University appoints £70m digital partner
Distance learning institution awards contract for supplier to support rollout over the coming five years

GDS head Tom Read to step down
After three years in post, and a decade in government, the chief executive of the

Citizens report high levels of trust in ONS
A biennial survey from the National Centre for Social Research has found that the public

DWP Pensions Dashboards programme adds £13m to core tech deal as report identifies ‘digital skills shortages’
Since its inception, delivery of website for citizens to access info on all their pensions

Major police database suffered 18 ‘unplanned outages’ last year
Policing minister Chris Philp reveals that the Police National Computer, containing almost 225 million person

Whitehall non-exec appointments need to be more ‘efficient, transparent and fair’, MPs find
MPs have identified issues with the current process for filling NED vacancies, including recruitments that

Government commits £51m to bring HMRC phonelines up to ‘performance standards’
Ministers have announced that, while department remains committed to becoming ‘digital-first tax administration’ and promoting

DHSC spends £40m on ambulance handsets to work across Airwave and ESN
Department signs deal for dual purpose devices, having originally gone to market in 2021 seeking

Tech pros call for rule change to allow media to refute AI-powered misinformation on election day
A survey from BCS has found that a majority of technology professionals are concerned about

‘Another Horizon’ – MPs table motion against DWP bank-monitoring proposals
A group of 29 MPs – including independents and representatives of six parties – has

GDS signs £40m in duo of deals to boost ‘capability’ for One Login programme
The Government Digital Service has awarded a new contract to existing tech supplier PA Consulting,