News

HMRC boosts value of NI and PAYE digital modernisation deal by 50% to £125m

The department has expanded a contract for the support and upgrade of the core platform

Home Office receiving 120 complaints a month about eVisas

Ministers have provided data on those formally taking issue with the new digital system but,

DWP chief expects to ‘go further and faster in how we use technology to design and deliver services’

Sir Peter Schofield looks back on a busy year and previews 2025, during which the

Government comms head on AI assistance and using digital to ‘reach citizens where they are’

Simon Baugh, chief executive of the Government Communication Service, discusses the challenge of an increasingly

DSIT boss Munby embraces ‘difficult problems and brilliant teams’ after digital expansion

The head of the Department for Science, Innovation and Technology lifts the lid on a

HMRC head Harra on service shortfalls and plans for a new digital roadmap

Jim Harra, the chief executive of HM Revenue and Customs, reflects on the department’s recent

DWP and HMRC prep tech resources as deadline nears for citizens to close State Pension gaps

The two departments launched a joint service earlier this year allowing citizens to check their

Home Office signs £2m deal to ‘embed cyber risk management and governance across department’

Department awards contract of potentially four years to KPMG which, in the coming months, will

Newly created National Infrastructure and Service Transformation Authority seeks £200k chief

The agency being established to take on duties from the National Infrastructure Commission and Infrastructure

Legacy tech: Defra preps for exit from three datacentre after shutting down 50 ageing apps

The environment department’s annual report indicates that scores of applications were successfully closed down or

GOV.UK ID Check app offers verification via expired immigration docs

Shortly after the Home Office revealed that border authorities would continue to process travellers with

Report calls on police to do more for cybercrime victims

Expert researchers have published a study drawing on input from hundreds of victims, many of

Major government survey finds ‘public perceptions of AI are dominated by concerns’

Yearly research contains feedback from more than 5,000 people, with opinion almost completely split on

DWP embarks on ‘ambitious journey’ to ensure trauma-informed services

Minister provides details of an initiative that will lean on internal and external expertise with

New chief Wormald preps Whitehall for ‘re-wiring of the way the government works’

After Chris Wormald’s appointment as the new cabinet secretary, the incoming boss has written to

Government creates gen AI ‘Succession Select’ tool to find civil servants for top digital jobs

A system created by the Central Digital and Data Office uses a large language model

CCS extends multibillion-pound digital frameworks after delay to new procurement rules

With reforms delayed until next year, procurement agency takes steps to lengthen the Digital Outcomes

Tech firms have weeks to comply with online safety rules or face ‘full extent of enforcement powers’

As the Online Safety Act comes fully into effect, Ofcom has published guidelines for the
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