The System Shift: Redesigning public services around citizen experience
The System Shift: Redesigning public services around citizen experience ποΈ 24 March 2026 π₯οΈ Free online webinar β±οΈ 10:30 - 11:30 AM (GMT) ver the past five years, public sector organisations have invested heavily in digital transformation, accelerated by the pandemic and the rapid emergence of AI. Yet despite these efforts, citizen experience scores have […]
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