ICO recommends Kent County Council improves data training

Written by Colin Marrs on 16 February 2016 in News

Kent County Council (KCC) has been advised to improve its data protection training after an audit revealed that only 65% of staff had received mandatory coaching.

An investigation by the Information Commissioner’s Office (ICO) found that, overall, there was a reasonable level of assurance that the council had procedures in place to deliver data protection compliance.

However, the information watchdog found there was some room for improvement in the council’s education of its staff.

Its report said: “The most recent IG e-learning completion statistics provided for the purposes of the audit showed that only 65% of staff had completed this mandatory training.

“Data protection related training needs have not been regularly assessed for all staff groups with access to personal data or for those with specific data handling and security management responsibilities.

“There is no formal process to follow-up non-completion of data protection related training within services.”

Related content

ICO: 'Commercial interests trump public interest in ICT bid details'
Meeting the Government Digital Service’s guidelines for Microsoft Office 365

In addition, the ICO said that KCC was not confident that all routine data sharing was supported by formal guidance.

But it said: “At the time of the audit, KCC was consulting on improvements to its data sharing standard operating procedure and a draft copy of its proposed replacement SOP was provided for review.”

On the positive side, the ICO said “it was encouraging to hear” that all staff within the Swale office Integrated Family Services had completed the records management e-learning training as mandatory induction training, despite not being mandatory for all staff corporately.

Overall, the council had a suite of policies, procedures and guidance to assist staff with data sharing, the watchdog said.

Share this page



Please login to post a comment or register for a free account.

Related Articles

Cyber resilience and the public sector
28 October 2020

The public sector must focus not only on attacks, but on how it responds and recovers from them, Zerto and Cyber Security Scotland told attendees at the recent Local Government ICT Summit

Interview: UK national statistician on how data has helped the PM – and the public – in coronavirus response
20 October 2020

To mark World Statistics Day, Professor Sir Ian Diamond talks to PublicTechnology about how the work of statisticians has been crucial in supporting government’s pandemic response, as...

Related Sponsored Articles

Reimagining Employee Engagement
13 October 2020

Studies have shown that an engaged employee is happier, more productive, and more committed to their job. So how can we encourage employee engagement? Trickle suggests innovative solutions ...